
What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Will L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
High quality video conferencing
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex Meetings has dynamic capabilities for high-quality video conferencing. It promotes effective communication and labeling of people who stand out in their work, providing more effectiveness and excellence to the company. It has allowed our organization to increase collaboration and productivity. It allows you to share videos, audios, documents and content, easily and quickly. You can also access all information, contacts and messages from any site and device at any time and place.
What is your favorite aspect of this product?
It is very easy to use, its user interface is clean and intuitive. Allows you to create groups can be public or private, and the property can be easily edited as needed. It has the ability to attach documents in discussions and make them accessible to anyone. The integrated video conferencing function is extremely useful, especially for conference with the work team. In addition, the instant messaging, video and mobility tools are excellent.
What do you dislike most about this product?
Although it is a very effective tool that improves our internal communication. It is difficult for new users to figure out how to join groups and share information.
What recommendations would you give to someone considering this product?
It offers a large number of very useful functionalities in our company. It allows to improve collaborative work and consequently increases productivity. I recommend it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service

Shilpi P.
- Role: Consultant
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Fantastic product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Ease of use and more features
What is your favorite aspect of this product?
Multiple functions
What do you dislike most about this product?
Nothing in particular
What recommendations would you give to someone considering this product?
More features as compared to competitors
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity

Manuel C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2021
This product is worth paying for.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex allows you to call a meeting over the phone, which is something I really like about the software. It works very well from any device, so I have webex available not only on my pc, but also from my cell phone and tablet. Perfect synchronization with Outlook Calendar.
What is your favorite aspect of this product?
Video conferencing with cisco webex feels very secure, it is not the same to do a meeting with a basic popular application than with Cisco webex, as we are end-to-end encrypted and there are no worries of unwanted guests. Background sound suppression, so it is more comfortable and professional. Virtual background, very convenient. Or I can also blur my actual background. When I can't attend a meeting, I can turn to the recording of the meeting and not miss any details, or I can also opt for the audio to text transcription of that meeting.
What do you dislike most about this product?
The video quality can be improved, most of the time it is stable but needs a very good internet connection. It can become a bit slow when there are many participants in a meeting, (approximately 70 people or more).
What recommendations would you give to someone considering this product?
If you are looking for a secure tool where you can work and collaborate without risks, Cisco webex meetings is without a doubt a great option, but you must also be willing to pay, it is not the cheapest on the market but it has its advantages over other software.
Pros
- Trustworthy
- Helps Innovate
- Reliable
- Enables Productivity