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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Will L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

High quality video conferencing

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has dynamic capabilities for high-quality video conferencing. It promotes effective communication and labeling of people who stand out in their work, providing more effectiveness and excellence to the company. It has allowed our organization to increase collaboration and productivity. It allows you to share videos, audios, documents and content, easily and quickly. You can also access all information, contacts and messages from any site and device at any time and place.

What is your favorite aspect of this product?

It is very easy to use, its user interface is clean and intuitive. Allows you to create groups can be public or private, and the property can be easily edited as needed. It has the ability to attach documents in discussions and make them accessible to anyone. The integrated video conferencing function is extremely useful, especially for conference with the work team. In addition, the instant messaging, video and mobility tools are excellent.

What do you dislike most about this product?

Although it is a very effective tool that improves our internal communication. It is difficult for new users to figure out how to join groups and share information.

What recommendations would you give to someone considering this product?

It offers a large number of very useful functionalities in our company. It allows to improve collaborative work and consequently increases productivity. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Shilpi P.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Ease of use and more features

What is your favorite aspect of this product?

Multiple functions

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

More features as compared to competitors

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Manuel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

This product is worth paying for.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex allows you to call a meeting over the phone, which is something I really like about the software. It works very well from any device, so I have webex available not only on my pc, but also from my cell phone and tablet. Perfect synchronization with Outlook Calendar.

What is your favorite aspect of this product?

Video conferencing with cisco webex feels very secure, it is not the same to do a meeting with a basic popular application than with Cisco webex, as we are end-to-end encrypted and there are no worries of unwanted guests. Background sound suppression, so it is more comfortable and professional. Virtual background, very convenient. Or I can also blur my actual background. When I can't attend a meeting, I can turn to the recording of the meeting and not miss any details, or I can also opt for the audio to text transcription of that meeting.

What do you dislike most about this product?

The video quality can be improved, most of the time it is stable but needs a very good internet connection. It can become a bit slow when there are many participants in a meeting, (approximately 70 people or more).

What recommendations would you give to someone considering this product?

If you are looking for a secure tool where you can work and collaborate without risks, Cisco webex meetings is without a doubt a great option, but you must also be willing to pay, it is not the cheapest on the market but it has its advantages over other software.

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Enables Productivity

Most Popular Webex Meetings Comparisons

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