
What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWebex Meetings Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Webex Meetings.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Chris L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
The system that connects the entire company.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The best collaboration tool that we have tested, great benefits and functionalities that are feasible for any type of company that requires a platform to make video calls.
What is your favorite aspect of this product?
All our information is stored and protected since it has a security system, excellent image quality as well as good support. It is very simple and functional.
What do you dislike most about this product?
It has an impeccable audio when using headphones, it has a good system in general, it is just a matter of testing it, I do not think there is anything negative about this software.
What recommendations would you give to someone considering this product?
Despite not having any knowledge about it, we have implemented it very well as well as having simple and easy-to-use options. I totally recommend it to my colleagues and to any company that is in need of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Rosy O.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2021
Intuitive.Free try plan.Powerful sharing features.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex combines enterprise integration and security in a intuitive and simplified interface .It's perfect for mid-sized businesses and enterprises. There is also an enterprise tier that can handle an unlimited number of hosts and an unlimited amount of storage to record videos.
What is your favorite aspect of this product?
It's simple and friendly. I never had any security / technical issue with the software.
What do you dislike most about this product?
Pricing transparency. I found it very confusing
What recommendations would you give to someone considering this product?
I would go for this software if the business has more than 5000 employees around the world. It's very easy and can allow you to achieve very impressive goals in the short and long term.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Mark P.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2021
Fluid and dynamic communication
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex Meetings is an effective tool that provides the ability for work teams to collaborate on the creation and monitoring of financial projects. The platform has a set of tools that have made internal communication a dynamic and fluid process. It is very effective in deepening communication with our clients. Among the most outstanding features, it includes the transmission of high definition face-to-face videos and group meetings.
What is your favorite aspect of this product?
It is a tool with a friendly and easy-to-use interface, which makes the internal communication of the company more dynamic. It allows to create group work discussions, which speed up communication between collaborators. HD videoconferences with the work team are highly efficient. Advanced chat messaging provides fast communication, where private messages can be shared individually or in groups. The option to split the screen for meetings works very effectively.
What do you dislike most about this product?
The mobile application and the PC application have visual differences that may confuse the use of some functionalities.
What recommendations would you give to someone considering this product?
This is one of the collaborative, dynamic, agile and above all user-friendly platforms that sets the trend in communication in the business world. I recommend it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy