What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Janne M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2021
Good tool, but in a hyper-competitive niche.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Maybe a little bit less features than e.g. Teams and also developing slower.
What is your favorite aspect of this product?
Simple joining to meetings without the app installed.
What do you dislike most about this product?
Sometimes Zoom or Teams should have been used instead.
What recommendations would you give to someone considering this product?
Carefully consider your options (e.g. Zoom and Teams). WebEx has to compete against Microsoft Teams.
Pros
- Security Protects
- Helps Innovate
- Trustworthy
- Saves Time
Lia O.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2021
The most reliable.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Easy to use Direct links to meetings Diverse functions such as screen sharing, chat, video conference recording, among others. Integration with daily use software to work in a professional and complete way.
What is your favorite aspect of this product?
I really like cisco webex meetings because it allows me to connect with my team to discuss ongoing and future projects, its user interface is very intuitive and easy to navigate, I have all the tools at hand and it is also convenient to interact with customers or suppliers by this means because they do not need to install anything or do any tedious and long process. You can customize your presentations and also have a presenter role, which can be assigned at any time, as well as send private messages to participants.
What do you dislike most about this product?
Lately I experience audio glitches and it interrupts me a lot, it cuts out or comes out at random intervals, and no, it's not because of the internet connection because everything else works fine.
What recommendations would you give to someone considering this product?
Webex allows you to connect from any device, anywhere and at any time, has many years in the market, is recognized, secure and very effective, it is ideal for demanding work rhythms and large groups of workers, as it supports a demanding business scale.
Pros
- Helps Innovate
- Continually Improving Product
- Includes Product Enhancements
- Security Protects
Lizeth S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2021
The best tool to work remotely.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco webex adapts to any type of project, for training, work assistance, routine videoconferencing, or complete work in a professional manner even being at a distance because it has the necessary services to collaborate comfortably, and best of all is the security it provides to its users and videoconferencing, like no other.
What is your favorite aspect of this product?
Cisco offers a very complete toolbox for team collaboration and remote meetings,anywhere and with very good quality. Among its functions I can: Screen sharing share files mute simultaneity for multiple windows chat mobile application
What do you dislike most about this product?
Sometimes it is a bit slow depending on the internet connection and the number of participants which I don't find convenient because it is not a cheap software.
What recommendations would you give to someone considering this product?
You can take advantage of this tool in a thousand ways, whether you give virtual classes, interact with clients or work remotely with your colleagues, I consider cisco webex meetings one of the best in this field, so I usually recommend it.
Pros
- Reliable
- Enables Productivity
- Client's Interest First
- Includes Product Enhancements
