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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Arietzabeth A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

CLEAR AND SIMPLE MEETINGS.

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is the best, I love it very much because it is a platform developed for communication that seeks to facilitate its users without exception, it differs from other products for its simple configurations with the possibility of creating audio and video web conferences immediately, adapting to our needs.

What is your favorite aspect of this product?

My favorite aspect of Cisco Webex Meetings is that it has become my ally to communicate with colleagues to continue increasing the workflow even from home, and with clients to close deals, with benefits and features that fully adapt to my needs, I you like the way it redefines how you collaborate online, with clear communications, an attractive interface, and easy to use.

What do you dislike most about this product?

Cisco Webex Meetings has the power to bring us closer through a face-to-face screen with audio and video quality, connection with clear and fluid communication without distractions or problems, it connects us with people around the world, it is totally useful for any need without importing the place or device where we use it has not presented me any problem is fantastic.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings has become my ally to communicate with colleagues to continue increasing the workflow even from home, and with clients to close deals, with features and characteristics that fully adapt to my needs, I like the way in which it redefines the way of collaborating online, with clear communications, an attractive and easy-to-use interface for this and I highly recommend it.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Karina M.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Videoconference leader.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I consider that it has a very competitive price, comparing the features offered by Webex and those offered by other popular software on the market, also offers a free trial period where you can take advantage of all the benefits that this tool offers, which are more sophisticated and solid in my experience having used other tools.

What is your favorite aspect of this product?

With Cisco webex meetings we experience more security and privacy in communication. It is also a complete collaboration tool that goes beyond basic videoconferencing. Digital assistant during the meeting (Webex Assistant) I can adjust and control what I want to see on my screen during a meeting, such as other people's grids and panels. I can change my background or just blur it to avoid distractions, as well as mute the background sound, all to collaborate remotely in the most comfortable way possible, and as we all know, we can also share files, the computer screen or applications.

What do you dislike most about this product?

In these three years using cisco webex I have not had bad experiences, I have witnessed its improvement in weak points such as audio or the high consumption of resources of the devices.

What recommendations would you give to someone considering this product?

I recommend it if you are looking for a simple, innovative, stable, professional and secure solution.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eileen W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy, quality video conferencing and meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is the most efficient and versatile platform for video conferencing and online meetings. It is highly effective in the management of internal communications, it has very useful functions, such as screen sharing, high definition video and audio, individual and group instant messaging, controls that facilitate meeting management and integrations powerful that further enhance the communication experience. Consequently, workflow is optimized and collaborative work is significantly improved.

What is your favorite aspect of this product?

It has a visually pleasing user interface that facilitates interactive user participation. It is very easy to add virtual and custom backgrounds. Screen sharing provides the opportunity to share documents and applications. It has AI to assist the development of meetings with greater fluidity. It has movable panels that can be added at any time and placed where you want on the screen. It integrates very well with applications like Office 365, Salesforce, and others.

What do you dislike most about this product?

Sound quality can be improved and mobile app screen sharing is a bit cumbersome.

What recommendations would you give to someone considering this product?

This platform provides a set of tools that have vastly improved the communication process of our company and the work flow is much more efficient. I recommend its implementation.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Most Popular Webex Meetings Comparisons

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