
What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Jamie L.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2021
Videoconference leader.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The qualities for which cisco webex is above other similar software are: Privacy and security of meetings and shared documents. It covers the needs of small and large companies, it is not limited only to small work groups, in my case that favors me a lot because it allows a large number of participants during a meeting, which in turn if I am the administrator I can give up the role and thus have a more democratic and participatory meeting.
What is your favorite aspect of this product?
There are many reasons why Cisco webex meetings is my main remote collaboration tool, as it has a pretty complete productivity tool tray to conduct professional video conferences, as if I were in person. Among its features, my favorites are: the whiteboard, background sound suppression, blur my background, integrations with email services in this case Outlook where I can schedule and start meetings faster, screen/application sharing, and WebEx Assistant which provides helpful artificial intelligence assistance during meetings.
What do you dislike most about this product?
Video conference recordings take a long time, in my opinion, to be ready and delivered.
What recommendations would you give to someone considering this product?
Cisco webex meetings has improved a lot, especially since the lifestyle and work style of many people has changed since last year; and although the situation has improved a little, this tool will not cease to be necessary, because its features make it important for daily use.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Includes Product Enhancements

Laura M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2021
The best quality in virtual meetings.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Video conferences can be recorded and are useful for later use. Access from any device. End-to-end encrypted security VoIP calls Webex Assistant during a meeting
What is your favorite aspect of this product?
Webex gets you out of trouble with audio-only connections in a video conference when your internet connection is slow. The use of this software saves time and travel resources, it also streamlines work locally, it is not only good for remote work, it is a professional and complete collaboration space. The software is easy to use and fast, beginners can start working with this tool after familiarizing themselves with it for a few minutes, as it has a user interface where everything is at a glance and you can customize your space during a meeting with your control bar. The security it offers for files and meetings is unmatched as well.
What do you dislike most about this product?
1.When I use my computer's speakers, the audio quality decreases considerably... 2.The tutorials are cluttered with information, they are not practical for beginners and it is not necessary because the tool is not difficult to use, it only confuses users.
What recommendations would you give to someone considering this product?
Cisco webex meetings listens to its users like few other softwares, it is constantly improving. If you need to increase the collaborative productivity of your work environment, this tool will help you a lot. You should also consider the licensing prices.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Josh M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2021
It is undoubtedly the best videoconferencing tool
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
** You can enable closed captioning during meetings ** Real-time screen sharing, whether of applications, files or my desktop, it also has a very useful whiteboard. ** Meeting planning and organization through calendar integration of choice, either Microsoft or Google. ** Control bar with features to enhance the videoconferencing experience.
What is your favorite aspect of this product?
Cisco webex meetings keeps our data and privacy protected while we connect from any device anywhere, what stands out the most about this tool is its video quality during videoconferences, its definition and quality of detail is higher than the other software, imposing more professionalism and confidence when connecting with another person. Cisco webex has the basic functions and extra functions to make it more complete and versatile, among them good integrations, good annotation tools, good customization management, among other things.
What do you dislike most about this product?
The user interface may seem less simple for users accustomed to popular free applications on the market, and when the UI changes it is often even more tedious.
What recommendations would you give to someone considering this product?
I have no special recommendation other than to tell you that my experience with Webex has been quite pleasant so far, it has completely innovated remote business collaboration. If you need to take communication and videoconferencing to another level then Cisco is a convenient choice.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features