
What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Verena A.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2021
Leading videoconferencing solution.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Screen sharing, you can share applications or the desktop during the meeting, this feature in webex seems to me more flexible and specific than in other software, since you can objectively show some of your desktop. You can record meetings, locally or in the cloud. Many customization and configuration options during a videoconference, such as changing the virtual background, enabling subtitles, among other functions.
What is your favorite aspect of this product?
Cisco webex meetings has brought a lot of benefits in internal and external communication at work where you can collaborate effectively with the tools that this software provides. I can instantly connect to a video conference with anyone, from anywhere in the world and with any device I have at hand, it is very versatile and convenient. Cisco is quite a popular software, however I must emphasize my favorite features, such as the integrations with tools that we all use daily without having to interrupt the workflow; Outlook, Office 365, Slack, Canvas, etc.
What do you dislike most about this product?
Although I use the mobile App when I can't use my computer, I feel that it needs to improve and mature its functions, it's not the same and sometimes it gets very slow.
What recommendations would you give to someone considering this product?
Cisco webex certainly has more data security than other current software, it is not as inexpensive as the others, but if you want enterprise scalability and a software that can be trusted with professional video conferencing, Cisco is one of the best options.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time

James Michael W.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2021
Improve and streamline collaborative work
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex Meetings offers high-quality tools for video conferencing with the highest mobility, performance, and maximum efficiency. Both the meeting organizer and any attendee can share what they are seeing on their screen to other attendees. It provides instant messaging, makes it easy to share documents, and has HD video and audio. Enhancing productivity for long meetings, this video conferencing experience allows large groups to collaborate and share information.
What is your favorite aspect of this product?
It is easy to use and has a small learning curve, its user interface is pleasant. The chat tool provides quick and direct communication with our co-workers. It allows you to exchange all kinds of content, photos, videos, in addition to making videoconferences very effectively. It has advanced screen sharing functions that allow you to broadcast or record your meetings and share them with your contacts.
What do you dislike most about this product?
It is an excellent communication platform, so far the only aspect to improve is that it integrates with other applications of daily use in the company.
What recommendations would you give to someone considering this product?
I recommend implementing this platform because of the breadth of collaboration features it offers. It allows to convert the communication of the company into a dynamic and very agile process.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy

Wendy A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Application Sharing Functions are excellent.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The effective environment created by the tool for faster files transferring.
What is your favorite aspect of this product?
The Cisco Webex Meetings Video quality its the best i know.
What do you dislike most about this product?
Dislike on this software there is none for me to say.
What recommendations would you give to someone considering this product?
Easy collaboration platform and the technical help from their team its quite effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing