
What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Edwin T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
Outstanding service in quality
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
This company has been providing service long before many today, it has a track record that is undoubtedly respectable and admirable, the prices, although they seem a bit exaggerated to me, are well designed to be good quality and for a price, let's say accessible. It is not one of the lowest prices but it is very competitive, its security and speed are very good and acceptable compared to other similar platforms.
What is your favorite aspect of this product?
The favorite part of this service is the quality and speed of the videoconferences, apart from this we have a copy of the videoconference on our computer automatically to maybe review it later, we also have a fast support available in the plans, and that has a solution to many of our problems and doubts regarding the service offered. This time in the recent updates we can notice a quite remarkable improvement of the audio, and video, which previously did not have.
What do you dislike most about this product?
What I don't like about the Cisco Webex Meetings service is its limitation with some things, obviously I understand that many of this situation occurs depending on the plan purchased but I think that they could improve a little the offer of new more accessible and less restrictive plans, with this, the sales and acquisition of the plans would increase massively.
What recommendations would you give to someone considering this product?
Without doubts before using another platform blindly, I prefer to recommend Cisco Webex Meetings, its security, speed, simplicity and many other options that it offers are worth trying the service, it is one of the companies that I trust a virtual conference the most, it is that we are sure and that none of the information that is said in that call will come out of there, which is very important for many businesses today, and none of our information will be sold. It is the best of Cisco Webex, I highly recommend its use on a small and large scale.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Mark A.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2021
Excellent platform for organizing virtual meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
This is one of the most effective product for organizing virtual meetings.
What is your favorite aspect of this product?
It enables us to collaborate effectively with other team members in our organization when working on projects. We highly depend on this product when having our video conferences.
What do you dislike most about this product?
I have not experienced any performance challenge from this great product.
What recommendations would you give to someone considering this product?
This is great product for organizing virtual meetings and other online video meetings and I totally recommend.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Effective Service

Abdul H.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2021
Fantastic Product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex Meetings has been our main platform for organizing virtual meetings and video conferences.
What is your favorite aspect of this product?
It offers strong network system for effective connection. Our organization meetings have been running well with this great product. It is easy to setup and connect with colleagues.
What do you dislike most about this product?
I have not experienced any challenge than can affect our operation from this product.
What recommendations would you give to someone considering this product?
I recommend Cisco Webex Meetings to any business enterprise for smooth online communication .
Pros
- Continually Improving Product
- Unique Features
- Inspires Innovation
- Saves Time