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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Kishan K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to Use & Instant Online Meeting Platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It enables us to discuss our questions, transmit information and teach our teammates on this platform form because of its numerous features. We are able to make use of and share with our team the whiteboard Webex provides for writing. It also facilitates silent meeting participation. It also provides us complete privacy and control over the material we distribute during the conference. That makes Cisco Webex Meetings differentiates from other similar products.

What is your favorite aspect of this product?

This has such lovely office work characteristics. This is highly supportive in organizing the company's online meeting. The video and audio quality is easy to utilize at all times, wherever for essential meetings. The UI is simple and numerous tools are available to help you meet and work together. The primary reason to utilize web conference software these days is to cooperate with your job, and webinar meetings ensure that all of your requirements are satisfied. You may share your screen and record your sessions while you are in an online conference involving one or more participants.

What do you dislike most about this product?

Webex Meetings uses many data that might create slight disturbances in online conferencing. The chat interface is quite stupid and the messages written by various people are extremely less often. It involves the installation of an app that takes up storage on any device. However, this is expected.

What recommendations would you give to someone considering this product?

This technology will assist your organization if you're seeking for a solution that can meet your video conferencing demands.. For the organizers and the general public, the Cisco Webex meeting provides excellent convenience. It's usually extremely easy to use, and efficient. Great tool for a fast or scheduled meeting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Arnold W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

The best virtual meeting platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

There are many points that differentiate Cisco Webex Meetings from the others, since this company is always updating and changing its way of working so that the service is much better each time, thus managing to stay above emerging companies, and giving more options of connections and ease of connecting it. That is why I prefer it over other similar ones and that they possibly sell our data I do not like that situation that is why I use Cisco Webex Meetings, it offers us security and privacy

What is your favorite aspect of this product?

Having to be in other countries, cities or simply for different topics, you can connect to this meeting from anywhere in the world with a simple connection to the internet and continue with my work as if nothing else, is what I love the most about this platform that Its interface is also good and easy to use, very rafic and quite stable, it is also accessible in prices with respect to companies that acquire its service.

What do you dislike most about this product?

Several things that I do not like about Cisco Webex Meetings is its plans, in order to add a person after the limit of the purchased plan you must pay a fee for it, and it is something that I as a user do not like, they should place some Extra users for free, at least the first 2 months of membership to perhaps attract more customers and users willing to use the platform on a regular basis.

What recommendations would you give to someone considering this product?

We are currently in the midst of pandemics and diseases that often prevent us from meeting to discuss any situation or issue regarding our jobs and this is a very safe option because we avoid direct contact with colleagues, which gives us an advantage to comply with our obligations, even with the limitations that we have, it is one of the best tools that can be found on the internet. It is very profitable to acquire a plan.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Liam F.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Timely solutions.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

From my perspective a noticeable difference between Cisco and Zoom is that Zoom offers additional features such as recording to schools, and more speed of response to the image and the audio when being used.

What is your favorite aspect of this product?

I like cixco that through it I can communicate directly online with my colleagues, also Cisco offers optimal services with respect to audio and video which helps us a lot when it comes to being all connected.

What do you dislike most about this product?

In my opinion I can say that I do not like Cisco that at times the image suffers from freezes and the audio tends to sound choppy. However, its trial version has several limitations.

What recommendations would you give to someone considering this product?

Finally, I recommend that you use Cisco to have a fast connection since it requires broadband to be able to work quickly and correctly.

Pros

  • Enables Productivity
  • Efficient Service
  • Fair
  • Acts with Integrity

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