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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Pierre R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Meetings without time conditioning.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meeting's feature for Audio Transcription of recorded MP4 meetings can be transcribed so that the meeting text is displayed along with the meeting video and also allows you to search the text to find a specific keyword.

What is your favorite aspect of this product?

I like Cisco Webex Meeting for its particularity and performance to schedule meetings easily and quickly, share information from different places, effectively for conference calls, easy to connect through a web application or a standalone application, the Call Me function makes it easy meetings to not dial a long meeting password allows sharing of screens, desktops, applications, files and whiteboard.

What do you dislike most about this product?

Sometimes Cisco Webex Meeting has failures that remove the host from the meeting and you simply have to reboot.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meeting for meetings that need to include some or many people who work remotely, it is ideal for when you need to share desk, documents, and videos with those who are not in the room, also suitable for both internal meetings and meetings with customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kaylany B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

For accurate meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is objective and with notoriety for the benefit of work in a comprehensive way allows: record and share important information to later consult and show members who could not attend, splendid to carry a detection of all the most outstanding of a meeting Through transcription, it is preferable to search for information in recordings among those already made.

What is your favorite aspect of this product?

I like Cisco Webex Meetings strengthens the organization of our online meetings in such a way that they are simple, I can plan meetings in advance and start immediately, it is the best way to meet, show the information that I process using shared screen, I can collaborate with the teams working with your messaging system, and sharing files, everything happens as if we were in the same room, the option for HD video transmission and high quality audio is a great support.

What do you dislike most about this product?

My experience in the implementation of this software is safe, the meetings are operational, from the beginning to the end there have been no major variations that affect the work between work teams and consumers.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings is practical to manipulate from any site, and device, wonderful to schedule and start online meetings share and show all the information between the collaborators of work teams, which makes the meetings really productive, with advanced communications towards an excellent level.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lorena M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent to enter as a guest and as a creator.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Now I can use it to communicate remotely due to the Covid-19 pandemic, Cisco has allowed all my work to flow regardless of distance as I can conduct board conferences and video calls with my employees from one place. It has exceptional features and tools that are ideal for your communications.

What is your favorite aspect of this product?

Cisco has been the best video conferencing tool I have used, it has excellent audio compression which is exceptional for making your video conferences, screen sharing has never been so easy, it also allows you to share the remote control, you can take screenshots, live and private chat and allows you to make video calls with more than 2 people. With Cisco you can record your screen, record calls and video calls without any problem and it has third-party integrations such as Microsoft Outlook.

What do you dislike most about this product?

Nothing that I dislike because it is a truly simple software to work and use, and you can communicate remotely from a computer or Android or iOS phone

What recommendations would you give to someone considering this product?

If you want an easy-to-use tool at a great price, Cisco is the tool that will facilitate communication with all people no matter where you are.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Most Popular Webex Meetings Comparisons

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