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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

George U.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Secure virtual meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

At present there are many companies venturing into similar services such as virtual communications that serve for business meetings and that they can see and talk about business without the need to be physically present, only that none has an ease of use and quality as Cisco Webex has. Meetings on your platform so far

What is your favorite aspect of this product?

It will always be my favorite because it has never looked bad in any of its offers and services, technical support has always been very considerate and easy to communicate and explain any situation or problem with the platform. and I am very happy with having a communication platform with which I can trust my contacts and my information.

What do you dislike most about this product?

I think I could use this service for a few more years even with the failures that it could or can present sometimes, such as freezing and sometimes simple failures like it stopped working or things like that. They are problems that may have a solution by updating the software or something like that. also its cost is a bit high in my opinion.

What recommendations would you give to someone considering this product?

When it comes to a program to have a conversation at work, university or business, it is essential that we have a tool like Cisco Webex Meetings at our disposal and that we know how to use it, it is not very difficult, it is very easy to understand and it is very intuitive for the new User, I also want to make it clear that I have used other services but I have not been satisfied as with Cisco Webex Meetings, which has been one of the best services I have used for such purposes.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Marian Q.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Make your videoconferences

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Now I can stay connected from anywhere in the world since Cisco Webex helps you make video conferences remotely, this has allowed me to use it both for business and personal, I have been able to use chat and messaging to share files and video call recordings to store and view later.

What is your favorite aspect of this product?

With Cisco Webex you can make your videoconferences with shared screen, it also allows you to share screen, desktop and share files through chat and messaging, Cisco Webex has streaming on social networks and presentation streaming, the best thing about Cisco is that you can divide the screen In your meetings, it also allows you to make audio calls and has third-party integrations such as Microsoft Outlook, you can schedule your events, make screen recording, record video calls and voice calls. Cisco Webex is an excellent tool for your video conferences.

What do you dislike most about this product?

There is nothing that I can taste about this tool, all its functionalities are excellent, and you can take screenshots, video calls and voice calls.

What recommendations would you give to someone considering this product?

It is an excellent tool, it has a very intuitive interface, it is extremely easy to use and you do not need to have any knowledge of technology to use this software, it is really a very easy to use platform.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Danish M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Awesome product!!!

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It has improved collaboration with team .It has shorter and effective meetings. It features conference password protection and network security when sharing documents .It has made it easier to join video conference sessions even without video capabilities

What is your favorite aspect of this product?

Cisco Webex Meeting has audio and video optimization which uses less internet over time. This makes the app use less data and hence can be used even when there is a shortage of Internet. It also has a very protective privacy feature due to which VIP meetings can be held on the platform. I can also disconnect my audio when I am not interested in a particular meeting. These are three features that I like the most about Cisco WebEx meetings

What do you dislike most about this product?

Using this requires a lot of data and communication is not clear when the internet is slow. So it must have a good fast internet connection in always for keep the communication as clearly

What recommendations would you give to someone considering this product?

Webex Meetings is quite streamlined and offers several features for free that you can take advantage of to have web conferences. I'd definitely recommend it since it's backed by Cisco

Pros

  • Helps Innovate
  • Trustworthy
  • Client Friendly Policies
  • Client's Interest First

Most Popular Webex Meetings Comparisons

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