Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Anand R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Cisco Webex Meetings - Best for Communication !

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex meetings is very simple to use and easy to schedule a meeting. I feel Cisco Webex is a little better app than Zoom in terms of its features and seamless communication. It has the ever best audio and video quality which helps to have uninterrupted communication. It works on both desktop as well as on mobile. Easy integration with MS Outlook which helps to you remind all your scheduled meetings. Meetings can be easily scheduled via MS outlook or through webex meetings app such flexibility provided by due to integration feature.

What is your favorite aspect of this product?

Cisco webex meetings helps in communication and collaboration. Listed below are few features: - It is very secured application. - It is very easy to use, specially the first time users. - It can be integrated with other Cisco tools like Cisco Webex Teams - Meeting features like raising a hand, switching presenter helps in achieving an interactive sessions - Best for presentations, screen sharing, file sharing, whiteboard usage which enables collaboration - Can accommodate large number of participants.

What do you dislike most about this product?

It is the best communication tool I have ever used, but has some flaws as well. Desktop application has issues in screen sharing, many times the content is blur and not visible may be requires lot of internet bandwidth. Also, when you try to control someone else system during the presentation, navigations becomes very slow which disturbs the meeting completely.

What recommendations would you give to someone considering this product?

I have a strong recommendation to use Cisco Webex Meetings as it is a feature-rich product and easy to use for our daily meetings.

Pros

  • Helps Innovate
  • Trustworthy
  • Caring
  • Acts with Integrity

David M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Data accuracy in an idea or design.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is effective because of the large amount of cloud storage included in each of the service plans, it is considerably greater than that of other video conferencing services.

What is your favorite aspect of this product?

I like Cisco Webex Meetings to access via desktop applications for Mac and PC, with mobile application option for iOS and Android, it makes it easy for meeting attendees who join to have the same control as the host, flexible to decide on layouts, as well as activate or deactivate audio and video, also to share information on screens.

What do you dislike most about this product?

With Cisco Webex Meetings, the procedure to connect to a meeting can take a certain time, so you have to act with caution considering the time.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings is secure offers end-to-end 256-bit encryption, plus moderation and lock controls allow you to keep spaces private.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeremy B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

To share content.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meeting differs from other products in that it provides advanced security for content and information shared during calls through advanced encryption and decryption technologies.

What is your favorite aspect of this product?

I like Cisco Webex Meetings allows the sharing of high quality audio and video through advanced codecs, with the option to share the screen, document and videos works correctly, it also allows you to record meetings and download them later to watch them.

What do you dislike most about this product?

Cisco Webex Meetings sometimes has noise interference when bandwidth is low.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings for its availability of cloud storage for meeting recordings and joining a meeting by landline from anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171