Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Webex Events Logo
Webex Events Logo
Cisco Systems

Webex Events

Composite Score
7.4 /10
CX Score
7.8 /10
Category
Webex Events
7.4 /10

What is Webex Events?

(Previously Socio) Webex Events provides everything you need to elevate the event experience, whether your audience joins in-person or virtually. Webex Events is an end-to-end platform for streaming, engagement, sponsorship and networking. Webex Events blends flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Events won the following awards in the On-Site Event Management category

Filter By

Webex Events Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Events.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

81 Plan to Renew

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Events?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 77

Customer Support

85

Networking Facilitation

81

Presentation/ Webinar Capabilities

80

Gamification

76

Attendee Engagement

76

Metric and Reporting

76

Vendor e-Commerce

76

Whitelabeling

76

Social Media Channel Integration Outbound

76

Registration Process/Integration

73

Exhibitor or Vendor Environment

72

Vendor Capability Ratings

Average 79

Business Value Created

86

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Implementation

80

Ease of IT Administration

79

Vendor Support

79

Quality of Features

79

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Ease of Data Integration

74

Ease of Customization

72

Webex Events Reviews

Ryan H.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A little disappointed in feature rollout

Likeliness to Recommend

9 /10

What differentiates Webex Events from other similar products?

Easy to use

What is your favorite aspect of this product?

High capacity event support

What do you dislike most about this product?

Feature updates can be few and far between. It took a long time to integrate Events with Cisco WebEx hardware.

What recommendations would you give to someone considering this product?

Compare costs and features in the marketplace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lia B.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product with integrated event features

Likeliness to Recommend

10 /10

What differentiates Webex Events from other similar products?

User-friendly; inclusive app that allows us to create a comprehensive event.

What is your favorite aspect of this product?

I like the drag-and-drop builder and how each piece integrates with the others. I also like that we can white-label the app for our brand and event theme (although it would be nice to have even more control for this).

What do you dislike most about this product?

Doesn't have enough security, so highly sensitive videos and content must be hosted elsewhere.

What recommendations would you give to someone considering this product?

This is a great platform for creating virtual events. I would take time to discover all the features and how they connect with each other first, so you can plan out how to build all your elements.

Pros

  • Caring
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Waleed K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Webex: Uniting Pixels and People with Quirky Flair

Likeliness to Recommend

8 /10

What differentiates Webex Events from other similar products?

Webex Events is part of the Cisco Webex suite, which means it offers seamless integration with other collaboration tools like Webex Meetings, Webex Teams, and Webex Board. This can provide a comprehensive collaboration solution for businesses.

What is your favorite aspect of this product?

I appreciate Webex for its stability and reliable performance, especially during important meetings or events.

What do you dislike most about this product?

Depending on the specific plan and features needed, some users might find Webex to be relatively expensive compared to other alternatives.

What recommendations would you give to someone considering this product?

Compare the different pricing plans offered by Webex to find the one that aligns with your budget and needs. Consider factors like the number of participants, features included, and any additional add-ons.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Transparent
  • Helps Innovate

Most Popular Webex Events Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171