VUE Software Customer Reviews 2025 | Insurance Management

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VUE Software

Composite Score

7.4 /10

CX Score

7.7 /10

9 Reviews Write a Review

What is VUE Software?

VUE Software offers solutions built exclusively for the insurance industry that can overcome any level of complexity. Our platform supports multiple product types, distribution channels, and various hierarchy types. 400+ team members solely focused on distribution technology and innovation.

Company Details

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VUE Software Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

93 Plan to Renew

70 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VUE Software?

0% Negative

3% Neutral

97% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Audit Management

Document Management

Claims Management

Fraud Management

Analytics and Reporting

Financial Management System

Risk and Fraud Assessment

Policy Management

Communication Management

Compliance Management

Workflow Management

Vendor Capability Ratings

Average 81

Breadth of Features

Ease of Implementation

Ease of Customization

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Ease of IT Administration

Business Value Created

VUE Software Reviews

Victor C.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Fantastic software

Likeliness to Recommend

8 /10

What differentiates VUE Software from other similar products?

VUE Software differentiates itself by offering specialized, customizable, end-to-end cloud-based solutions tailored specifically for the insurance industry, focusing on automation, efficiency, and data analytics.

What is your favorite aspect of this product?

My favorite aspect of VUE Software is its customizability, allowing insurance businesses to tailor the platform to their specific needs and workflows, providing flexibility while streamlining operations

What do you dislike most about this product?

One potential drawback of VUE Software is its complexity; while highly customizable, this can make the setup and learning curve more challenging for users without dedicated IT support or insurance industry expertise.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering VUE Software thoroughly assess their specific needs in the insurance industry, ensure they have the resources for customization and training, and take advantage of any demos or trial periods to ensure it aligns with their workflow before committing.

Pros

Enables Productivity
Unique Features
Helps Innovate
Reliable

Faga G.

Role: Information Technology
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Better Insurance Management With VUE Software

Likeliness to Recommend

9 /10

What differentiates VUE Software from other similar products?

With VUE Software, it is easy to overcome insurance related complexities.

What is your favorite aspect of this product?

I like the distribution channel The software makes it easy to avoid complexities It makes insurance management easy

What do you dislike most about this product?

No issues with VUE Software and it has been great

What recommendations would you give to someone considering this product?

I recommend VUE Software for meeting our needs. It is the best I have used and is affordable too.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Hollie S.

Role: Human Resources
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to use.

Likeliness to Recommend

10 /10

What differentiates VUE Software from other similar products?

Just the ease of product

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Uncertain, I honestly did not have an issue with any of it.

What recommendations would you give to someone considering this product?

So easy to use

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Latest Research

VUE Software

What is VUE Software?

Company Details

Need Assistance?

VUE Software Ratings

83 Likeliness to Recommend

93 Plan to Renew

70 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love VUE Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audit Management Includes data security, audit reports, and revision control.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Claims Management Includes claims processing, eligibility verification, paper claims mailing, claims denials management, and electronic claims submission.

Fraud Management Includes identity theft protection, fraud alerts, payer authentication, and fraud investigations.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Financial Management System Includes planning, forecasting, invoicing, and cash flow management.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Communication Management Includes verbal and non-verbal information sharing, multiple languages, and a goal-oriented objective.

Compliance Management Includes compliance controls, compliance rules engine, and compliance monitoring.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

VUE Software Reviews

Victor C.

Fantastic software

Likeliness to Recommend

Pros

Faga G.

Better Insurance Management With VUE Software

Likeliness to Recommend

Pros

Hollie S.

Easy to use.

Likeliness to Recommend

Pros

Title

Feature Ratings

Audit Management

Document Management

Claims Management

Fraud Management

Analytics and Reporting

Financial Management System

Risk and Fraud Assessment

Policy Management

Communication Management

Compliance Management

Workflow Management

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Ease of Customization

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Ease of IT Administration

Business Value Created