What is vFairs?
vFairs is an end-to-end event management platform that helps event planners and professionals to plan, build, promote, and execute events of any kind. This all-in-one platform provides event planners with a complete set of solutions like event registration, ticketing, custom event sites, branded mobile apps, lead capture apps, virtual events, webinars, badge printing, and check-in apps. It also provides AI-powered content & email marketing software to promote events, analytics to understand performance, and planning tools like budgeting, accommodation management, and abstract management.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
2
Since last award
86 Plan to Renew
7
Since last award
82 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love vFairs?
Pros
- Trustworthy
- Fair
- Efficient Service
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Exhibitor or Vendor Environment
Registration Process/Integration
Attendee Engagement
Customer Support
Branding and Visual Customization
Presentation/ Webinar Capabilities
Networking Facilitation
Gamification
Metric and Reporting
Vendor e-Commerce
Whitelabeling
Vendor Capability Ratings
Ease of Customization
Breadth of Features
Quality of Features
Vendor Support
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
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vFairs Reviews
Francine B.
- Role: Public Sector
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Oct 2021
Engaging platform, outstanding customer service!
Likeliness to Recommend
What differentiates vFairs from other similar products?
vFairs has great technology, engagement, and analytics. But as someone who has worked with many vendors over many years, I have to say what most differentiates them from anyone else is there absolutely outstanding customer service. They listen, they problem solve, they are terrific thought partners to help you improve your customers'/students' experience. If anything is amiss, they fix it immediately. They are always available. And I can count on them to make us look good!
What is your favorite aspect of this product?
My favorite aspect of the product really has more to do the customer service and product. You can have a great product but if you can't talk to anyone and make sure you're getting what you need, it really doesn't matter. From my end, I know that our students are going to have a great experience in our employers going to connect with great candidates, but my favorite aspect of the customer service is the analytics. I can slice and dice, I can see who went to what booth, I can see how well the people in the booth engaged with our visitors. I can see how well our visitors engaged with people in the booth. Best of all, it's so easy to report out.
What do you dislike most about this product?
There's nothing I dislike about the product. I dislike how some of our users interact with it. For instance, if someone logs on with Windows 98 or if someone in our booth just keep sending people to a website rather than engaging with them. But that has nothing to do with the platform. I'm completely satisfied with the platform.
What recommendations would you give to someone considering this product?
My recommendation for someone considering vFairs would be to be very clear on what your objectives are for the event and to share that with the vFairs team so that they can strategically help you achieve them. I also suggest doing some kind of training or orientation for your users. Although the platform is very intuitive, you don't want someone to be a deer in the headlights the first time they log onto an active event.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hannah W.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Apr 2021
Great, innovative, virtual events platform
Likeliness to Recommend
What differentiates vFairs from other similar products?
The engagement and visual features are 2nd to none. We had multiple people comment that this was the best platform they have used for virtual conferences.
What is your favorite aspect of this product?
How easy it is to use, how engaging it is, how easy to customize and Brand and how good the support was from our project manager Hamza!
What do you dislike most about this product?
There is still room to grow - integrating a speed networking capabilities will enhance the platform further
What recommendations would you give to someone considering this product?
go for it!!
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Kanya S.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2021
Effective, efficient, professional, great service!
Likeliness to Recommend
What differentiates vFairs from other similar products?
Functionality
What is your favorite aspect of this product?
Customer service, customizations, look and feel, ease of use.
What do you dislike most about this product?
No dislikes
What recommendations would you give to someone considering this product?
One of the best in the industry
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
