Unily Customer Reviews 2026 | Digital Workplace

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Unily

Composite Score

7.4 /10

CX Score

7.5 /10

28 Reviews Write a Review

What is Unily?

Unily is the employee experience platform that connects, informs, and engages your enterprise.

Company Details

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Awards & Recognition

Unily won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

8 Top Rated Features

2025

1 Top Rated Capabilities

3 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Unily Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unily.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unily?

16% Negative

7% Neutral

77% Positive

Pros

Generous Negotitation
Respectful
Performance Enhancing
Client's Interest First

Feature Ratings

Average 81

Home Page

Mobile App

Customizable Branding

Chatbot

Wiki Support

Discussion Forums

Department Zones

Instant Messaging

Knowledge Library

Listings

End-User Workflow Customization

Vendor Capability Ratings

Average 77

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization

Also Featured in...

Employee Communications

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Unily Reviews

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Easy CMS, improved engagement from staff and leads

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Caring

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Engagement, collaboration and improved comms.

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Trustworthy
Unique Features
Inspires Innovation

James Y.

Role: Vendor Management
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Great product, great people to work with.

Likeliness to Recommend

10 /10

What differentiates Unily from other similar products?

Multiple recent global award winners, proven track record of working with large organizations and delivering implementations rapidly.

What is your favorite aspect of this product?

Its usability and ease of customization.

What do you dislike most about this product?

Price - not cheap, but then you get what you pay for.

What recommendations would you give to someone considering this product?

Seriously consider it along with the other similar solutions out there if your scale and budget warrants it, employee engagement is important to you, failure isn't an option, the C-suite expect something that will just work and be "the shiny new thing they expect" and you don't want to try and develop your own bespoke system because you know it won't cut it with the size of dev team you have.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Inspires Innovation

Latest Research

Unily

What is Unily?

Company Details

Need Assistance?

Awards & Recognition

Unily Ratings

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Unily?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Mobile App Android and iOS app that users can download.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

Chatbot A personalized conversational interface for answering questions and completing tasks.

Wiki Support Supports the creation of wikis by users. A wiki is a knowledge base written and maintained by the collaborative authorship of its users.

Discussion Forums Users can create posts on a browseable message board. Other users can reply to the posts in an open-discussion conversation thread visible to other users.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Instant Messaging Real-time, text-based communication between two or more people

Knowledge Library A place to create, store and share static content like working from home advice or HR & expenses policies, so employees can access the information they need.

Listings A place to list things for sale or swap.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Employee Communications

Unily Reviews

Easy CMS, improved engagement from staff and leads

Likeliness to Recommend

Pros

Engagement, collaboration and improved comms.

Likeliness to Recommend

Pros

James Y.

Great product, great people to work with.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Home Page

Mobile App

Customizable Branding

Chatbot

Wiki Support

Discussion Forums

Department Zones

Instant Messaging

Knowledge Library

Listings

End-User Workflow Customization

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization