


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Automation Orchestration
Role-Based Access
Central Deployment
Real-Time Debugging
Exception Handling
Automation Apps
Action Logging
Cloud Hosting
Performance Monitoring
User Libraries
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
UiPath Business Automation Platform Reviews
Shiko M.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted Nov 2022
Great Tool!
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Scalability and flexibility
What is your favorite aspect of this product?
Usability is great It collaborates well Clean UI/UX
What do you dislike most about this product?
Sometimes it is not adaptible to changing business needs.
What recommendations would you give to someone considering this product?
This software allows easy connection with responders to effectively solve issues; I highly recommend it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful

Morad H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
A Powerful Tool for Analyzing Data.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Customers' issues and suggestions may now be addressed promptly, all while the business runs efficiently and with reduced costs. Thus, we are able to give them the top-notch service they have earned.
What is your favorite aspect of this product?
IBM Process Mining is the only tool of its kind that can effectively manage a vast volume of complex processes. This fantastic product features a wide variety of functionalities that help us enhance business processes for both our company and our customers. The IBM Process Mining staff is responsive and accommodating, taking care of any changes or modifications we've needed to make to our client's systems. With our expertise, we have increased the efficiency of their operating procedures, which has allowed us to save costs without sacrificing the quality of service to our customers.
What do you dislike most about this product?
As a whole, the implementation is not very hard to do, thanks to the fact that your business has a very user-friendly dashboard. There are some factors, however, that need some extra attention. On some occasions, we have found that the steps are very complex and require more time to be clarified. But when we turn to support, they always help us to get over it. Overall, the product is very good, but the support needs some much-needed improvements.
What recommendations would you give to someone considering this product?
When it comes to intelligent technology that can support an organization's digital twin, there is nothing that can compare to the capabilities of IBM's Process Mining in terms of optimizing optimization and reducing the risks associated with frequent changes. In the century of AI and ML, we have adopted IBM Process Mining for small and medium-sized businesses, corporations, government institutions, and organizations. This has enabled us to have a real-time perspective of their processes and a closer look into common bottlenecks and hurdles.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Nada M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
UiPath helps us by automating tedious tasks.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
By automating the process, we can free up employees to focus on higher-value tasks while simultaneously producing more reliable data for analysis in less time. UiPath's user interface is quite appealing, and the solution may be easily incorporated into your current operating setting. We shouldn't have to make too many changes.
What is your favorite aspect of this product?
UiPath software is a powerful tool for automating repetitive tasks. Everyday tasks that are both routine and interactive are ideal candidates for automation. If you have a lot of routine work, UiPath software might be just what you need. We perform a wide range of duties related to sales automation, including data entry, verification, redundancy checking, and the generation of invoices and bills. It helps keep accuracy high while needing little in the way of human oversight. Our output has increased, and we no longer feel the effects of less manpower or vacation time because the process has been simplified and mechanized.
What do you dislike most about this product?
All users need to be able to quickly and easily understand the UI. Objects' characteristics should be well delineated, and one glance should be sufficient for understanding. Therefore, they need to pay attention to the user interface. While the integration process is difficult, it is not impossible for a competent worker to complete it. There is a dearth of documentation for configuring UiPath correctly. We will have to hire outside help if we need it after the support period ends.
What recommendations would you give to someone considering this product?
The robotic process automation solution offered by UiPath might prove to be a very useful tool in environments in which employees squander time and effort on repetitive duties. We are able to do more with a smaller number of people working on it when we use UiPath. Automation may take over and manage everything after an activity has been created if it has been programmed to do so. Because of the time constraints that are typically connected with these operations, automation is particularly useful for the lead-generating process as well as the refund-initiating process. UiPath is the superior option for addressing an issue of this nature.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing