


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Automation Orchestration
Role-Based Access
Central Deployment
Real-Time Debugging
Exception Handling
Automation Apps
Action Logging
Cloud Hosting
Performance Monitoring
User Libraries
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
UiPath Business Automation Platform Reviews

Asif M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
UiPath is a software platform that enables automat
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
End-to-End Automation: UiPath offers a complete automation lifecycle from process discovery to robot orchestration, User-Friendly Interface: With its intuitive, drag-and-drop interface, UiPath enables both technical and non-technical users to create automation workflows, unlike other platforms that may require more technical expertise. Integration with AI & Machine Learning: UiPath
What is your favorite aspect of this product?
Drag-and-Drop Workflow – The visual design interface makes it easy to build automation without deep coding knowledge. Strong Integration – It integrates well with Microsoft products, web applications, databases, APIs, and even AI models. Attended & Unattended Automation – You can automate tasks either with human interaction or in a fully automated manner. AI and Machine Learning Capabilities – Features like Document Understanding and AI Fabric help automate complex processes
What do you dislike most about this product?
High Licensing Costs – Compared to some competitors, UiPath can be expensive, especially for small businesses. Complex Orchestration – Managing and deploying bots at scale requires UiPath Orchestrator, which can have a steep learning curve. Heavy Resource Usage – UiPath Studio and unattended bots can be resource-intensive, sometimes leading to performance issues. Limited Customization in StudioX – While great for business users, StudioX has fewer advanced customization options compared to Studio.
What recommendations would you give to someone considering this product?
Evaluate Licensing & Cost Understand Your Use Case Plan for Infrastructure Consider Integration Needs
Pros
- Enables Productivity
- Inspires Innovation
- Over Delivered
- Helps Innovate

Nikhil V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Fabulous Low Code Automation Solution
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
It is fabulous automation solution in the category. Drag & drop interface is easy to non technical users. It has lots of inbuilt templates that saves time in creating workflows. It handle large & complex business processes very efficiently. It has large user community.
What is your favorite aspect of this product?
Seamless integration with 3rd party CRM and ERP tools for better productivity. It provides robust security like encryption and role based access. It has wide range of learning material make it easier to the user to fix the things and learn.
What do you dislike most about this product?
Nothing issue for us, we are happy with the services that it is providing.
What recommendations would you give to someone considering this product?
Every time I recommend this tool for the Automation Engineer. It is good for large & small organisations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kate C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
That Requires Some Work
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
UiPath is designed for enterprise-level automation—handling everything from data processing to complex workflow orchestration. For an IT analyst, this means cutting down on repetitive tasks, streamlining workflows, and reducing manual errors.
What is your favorite aspect of this product?
The unattended bots. Once set up, they can handle back-office processes without human intervention, which saves a ridiculous amount of time
What do you dislike most about this product?
Setting up automation workflows isn’t as intuitive as it could be, and debugging bots can be frustrating.
What recommendations would you give to someone considering this product?
UiPath is worth considering. But if you’re looking for something simpler for basic workflow automation, Power Automate or Zapier might be a better fit.
Pros
- Reliable
- Acts with Integrity
- Continually Improving Product
- Enables Productivity