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UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Code-Free Programming

88

Automation Orchestration

87

Role-Based Access

87

Central Deployment

86

Real-Time Debugging

86

Exception Handling

86

Automation Apps

85

Action Logging

85

Cloud Hosting

85

Performance Monitoring

85

User Libraries

85

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Asif M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

UiPath is a software platform that enables automat

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

End-to-End Automation: UiPath offers a complete automation lifecycle from process discovery to robot orchestration, User-Friendly Interface: With its intuitive, drag-and-drop interface, UiPath enables both technical and non-technical users to create automation workflows, unlike other platforms that may require more technical expertise. Integration with AI & Machine Learning: UiPath

What is your favorite aspect of this product?

Drag-and-Drop Workflow – The visual design interface makes it easy to build automation without deep coding knowledge. Strong Integration – It integrates well with Microsoft products, web applications, databases, APIs, and even AI models. Attended & Unattended Automation – You can automate tasks either with human interaction or in a fully automated manner. AI and Machine Learning Capabilities – Features like Document Understanding and AI Fabric help automate complex processes

What do you dislike most about this product?

High Licensing Costs – Compared to some competitors, UiPath can be expensive, especially for small businesses. Complex Orchestration – Managing and deploying bots at scale requires UiPath Orchestrator, which can have a steep learning curve. Heavy Resource Usage – UiPath Studio and unattended bots can be resource-intensive, sometimes leading to performance issues. Limited Customization in StudioX – While great for business users, StudioX has fewer advanced customization options compared to Studio.

What recommendations would you give to someone considering this product?

Evaluate Licensing & Cost Understand Your Use Case Plan for Infrastructure Consider Integration Needs

Pros

  • Enables Productivity
  • Inspires Innovation
  • Over Delivered
  • Helps Innovate

Nikhil V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fabulous Low Code Automation Solution

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

It is fabulous automation solution in the category. Drag & drop interface is easy to non technical users. It has lots of inbuilt templates that saves time in creating workflows. It handle large & complex business processes very efficiently. It has large user community.

What is your favorite aspect of this product?

Seamless integration with 3rd party CRM and ERP tools for better productivity. It provides robust security like encryption and role based access. It has wide range of learning material make it easier to the user to fix the things and learn.

What do you dislike most about this product?

Nothing issue for us, we are happy with the services that it is providing.

What recommendations would you give to someone considering this product?

Every time I recommend this tool for the Automation Engineer. It is good for large & small organisations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kate C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

That Requires Some Work

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath is designed for enterprise-level automation—handling everything from data processing to complex workflow orchestration. For an IT analyst, this means cutting down on repetitive tasks, streamlining workflows, and reducing manual errors.

What is your favorite aspect of this product?

The unattended bots. Once set up, they can handle back-office processes without human intervention, which saves a ridiculous amount of time

What do you dislike most about this product?

Setting up automation workflows isn’t as intuitive as it could be, and debugging bots can be frustrating.

What recommendations would you give to someone considering this product?

UiPath is worth considering. But if you’re looking for something simpler for basic workflow automation, Power Automate or Zapier might be a better fit.

Pros

  • Reliable
  • Acts with Integrity
  • Continually Improving Product
  • Enables Productivity

Most Popular UiPath Business Automation Platform Comparisons

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