


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Automation Orchestration
Role-Based Access
Central Deployment
Real-Time Debugging
Exception Handling
Automation Apps
Action Logging
Cloud Hosting
Performance Monitoring
User Libraries
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
UiPath Business Automation Platform Reviews

Roxanne D.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2025
Evaluating UiPath functionality in a workspace.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
The UiPath Business Automation Platform is considered unique because it offers end-to-end automation solutions which are a combination of RPA and AI and machine learning into one system. This particular integration makes it easy for organisations to court complex operations without compromising on productivity and results.
What is your favorite aspect of this product?
UiPath’s Business Automation Platform is an easy system to use and is designed for both IT professional and end users. In this, the automation of various processes can be done easily by following simple drag and drop control in order to increase productivity and decrease operational cost.
What do you dislike most about this product?
There are also some disadvantages of using UiPath Business Automation Platform, most notable of which is that it has a high level of complexity for some of the features that are incorporated in the software. Despite easy to use the basics, working with the advanced options may take considerable time and efforts, which could slow down some organizations automation processes.
What recommendations would you give to someone considering this product?
In considering the UiPath Business Automation Platform, one needs to take the consideration depending on the organization needs and objectives. It will help in understanding whether the particular platform meets the current operational needs or the budget in question.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Arushi B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Widely use automation application.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
It is very efficient process automation solution. It reduce human errors. It is available on cloud as well as on premises. It gives training programs that helps to learn new user. It is easy to operate.
What is your favorite aspect of this product?
From syncing data, automate of complex process and automation of email campaigns. Drag & drops saves time and improves automation. It has centralized system that allow us to monitor everything from one location.
What do you dislike most about this product?
UiPath worka flawlessly but sometimes complex process create conflicts.
What recommendations would you give to someone considering this product?
It is helping in scaling the business up. Reduce human efforts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Claire T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
This is how UiPath Delivers
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Uipath automates complex processes with the help of AI-powered and machine-learning automation. It is an end-to-end automation platform that offers test automation, AI-powered assistance, process mining, and test automation. Unlike conventional RPA, it can connect with applications via APIs. Even without deep coding skills, we can develop automation-driven apps.
What is your favorite aspect of this product?
It is one of the best automation tool, UiPath AI-driven automation and machine learning capabilities permit us to automate tasks beyond conventional rule-based procedures. It is tasks and process mining, by analyzing the business workload, recognize the automation opportunities. It is not just a simple Robotic Process Automation, it is an end-to-end automation ecosystem. It facilitates us with both cloud-native and on-premises deployment.
What do you dislike most about this product?
UiPath lacks major in-built mobile automation for mobile phones, we have to involve third parties for this purpose. UiPath is a good platform but has some pain points such as learning curves. All these areas demand attention for improvement to make it more adoptable in all scale of enterprises.
What recommendations would you give to someone considering this product?
UiPath orchestrator is available to centralize, monitor, and schedule bots. To secure automation, prefer to implement role-based access control (RBAC). Involve APIs rather than UI automation, to reduce the failure rate of the bots caused by UI variations. These recommendations would help one a lot for a better working experience.
Pros
- Reliable
- Unique Features
- Saves Time
- Respectful