


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Automation Orchestration
Role-Based Access
Central Deployment
Real-Time Debugging
Exception Handling
Automation Apps
Action Logging
Cloud Hosting
Performance Monitoring
User Libraries
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
UiPath Business Automation Platform Reviews
Chloe W.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Designing While the Bots Do the Dirty Work.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
So, here’s the deal, when someone first told me we were bringing in UiPath, I kind of zoned out. Robotic process automation didn’t exactly scream “graphic design.” But fast forward a few months, and I can’t imagine our workflow without it. While I’m focused on layout design, brand assets, or UI visuals, there’s a quiet army of bots cleaning up the background noise; file naming conventions, metadata tagging, image version sorting, you name it.
What is your favorite aspect of this product?
There’s a bot we built using UiPath that automatically converts client-submitted creative briefs (often in messy Word or PDF formats) into formatted, structured entries in our project management tool. It extracts the key info: deadlines, deliverables, contact points then creates a Trello card, assigns a designer, and logs a timestamp. That was a half-hour chore every morning. Now, we sip coffee while the bot does it for us. Little wins like that stack up fast.
What do you dislike most about this product?
Designing and deploying these bots does require collaboration with the automation team.
What recommendations would you give to someone considering this product?
If your design team finds itself drowning in repetitive, rule-based admin tasks, UiPath is worth exploring. You’ll need a dev or automation-savvy teammate to help set things up, but once it's rolling, it's like having a backstage crew that never takes a break. I’d say: automate the boring so your team can focus on the brilliant.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Chris R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
License to Bill: Automating the Grind with UiPath.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
We started using UiPath thinking we’d just automate a few repetitive Excel tasks. Classic rookie mindset. Fast forward two years and it’s become an automation backbone that touches everything from infrastructure reporting to service desk triage. What really sold me was how it gave us the ability to create bots that interact across web apps, desktop tools, internal APIs, and even legacy systems — no need to shoehorn everything into one mold.
What is your favorite aspect of this product?
The part I appreciate most isn’t the speed — it’s the visibility. Studio and Orchestrator together give us a clear window into how bots are performing, what failed, and where optimizations are possible. It’s not just "set it and forget it" — it’s traceable, testable, and version-controllable, which makes it much easier to keep automation part of our CI/CD hygiene.
What do you dislike most about this product?
Now, while Studio is intuitive for tech-savvy users, the versioning between Studio and StudioX sometimes creates friction when business users try to collaborate with IT.
What recommendations would you give to someone considering this product?
UiPath has helped reduce repetitive work, boost SLA compliance, and — ironically — make humans more human. Engineers aren’t stuck copying values between systems or waiting on database pulls. They’re analyzing, building, improving. From a resource optimization angle, this thing has paid for itself tenfold in freed-up hours.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Akriti C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Excellent RPA tool
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Dashboard is user friendly, easy to use for non tech user. It is robust as well as powerful automation tool in this category. It has large developer community. It gives the tutorial for the learning. Customer support is really helpful. It is available on all platforms like private or public cloud. Easy to deploy and maintain.
What is your favorite aspect of this product?
Automation of doing complex business processes. Works seamlessly with structured & unstructured data. It has AI capabilities that reduce human errors and gives the accurate output with in few mins. It boost productivity as well as efficiency. It is very flexible and transparent.
What do you dislike most about this product?
Licensing or pricing model is little bit complex but it is wonderful tool.
What recommendations would you give to someone considering this product?
Go for this, it is wonderful robust process automation tool that I have ever used.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing