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Trellix

Trellix Helix

Composite Score

7.7 /10

CX Score

7.9 /10

16 Reviews Write a Review

What is Trellix Helix?

Elevate & Empower Security Operations.

Company Details

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Awards & Recognition

Trellix Helix won the following awards in the Security Orchestration, Automation, and Response category

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Conflict Resolution

2022

0 Top Rated Capabilities

1 Top Rated Features

2022

Trellix Helix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trellix Helix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

7
Since last award

85 Plan to Renew

6
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trellix Helix?

0% Negative

9% Neutral

91% Positive

Pros

Performance Enhancing
Trustworthy
Unique Features
Respectful

Feature Ratings

Average 81

Team Collaboration

Data Model

Playbooks/Runbooks and Workflow Builder

Collective Analytics Layer

Dashboards

Capable of Use Case Development

Integration with IR Management

Integration Capabilities

Automated Phishing Handling

Management and Sharing of Intelligence

Orchestrate & Automate

Vendor Capability Ratings

Average 81

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Quality of Features

Vendor Support

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Trellix Helix Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Easy to use, but a bit pricey but worth it.

Likeliness to Recommend

9 /10

Pros

Trustworthy
Fair
Altruistic
Acts with Integrity

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Fantastic product!

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Trustworthy
Unique Features
Respectful

Cons

Slower Product Innovation
Less Effective Service
Less Caring

Logesh R.

Role: Operations
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product

Likeliness to Recommend

7 /10

What differentiates Trellix Helix from other similar products?

Multitasking capabilities and to automate detection&response.

What is your favorite aspect of this product?

Customizable threat detection facilitate sub-second searches to detect multi-vector.

What do you dislike most about this product?

GUI interface needs to improved and rules are disabled by fireye there needs better way of creating the rules.

What recommendations would you give to someone considering this product?

Highly recommend.

Pros

Client Friendly Policies
Performance Enhancing
Unique Features
Efficient Service

Latest Research

Trellix Helix

What is Trellix Helix?

Company Details

Need Assistance?

Awards & Recognition

Trellix Helix Ratings

88 Likeliness to Recommend

7 Since last award

85 Plan to Renew

6 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trellix Helix?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Data Model Flexible data model that supports bespoke indicators. Associations can be formed between different objects, e.g. between threat actors and their capabililities.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Dashboards Create multiple, custom dashboards tailored to different teams.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Trellix Helix Reviews

Easy to use, but a bit pricey but worth it.

Likeliness to Recommend

Pros

Fantastic product!

Likeliness to Recommend

Pros

Cons

Logesh R.

Fantastic product

Likeliness to Recommend

Pros

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7
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Feature Ratings

Team Collaboration

Data Model

Playbooks/Runbooks and Workflow Builder

Collective Analytics Layer

Dashboards

Capable of Use Case Development

Integration with IR Management

Integration Capabilities

Automated Phishing Handling

Management and Sharing of Intelligence

Orchestrate & Automate

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Quality of Features

Vendor Support

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training