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ThoughtSpot

ThoughtSpot

Composite Score
7.9 /10
CX Score
8.2 /10
Category
ThoughtSpot
7.9 /10

What is ThoughtSpot?

ThoughtSpot is the AI-native Intelligence Platform for every enterprise. With ThoughtSpot’s intuitive natural language search, every user can confidently generate answers from their business data at every point of decisioning. The platform’s unified capabilities, along with our agentic AI analyst, Spotter, enable users to create precise, transparent, personalized, and actionable insights with enterprise grade trust, security, and scale. Accessible via the web and mobile app, ThoughtSpot Embedded offers a low-code solution to integrate AI-powered analytics directly into products and services, driving data monetization and boosting user engagement for customers.

Company Details


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Awards & Recognition

ThoughtSpot won the following awards in the Business Intelligence & Analytics - Enterprise category

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ThoughtSpot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtSpot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

96 Plan to Renew

4
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtSpot?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 77

Real-Time Visualization

85

BI Platform Administration

84

Data Exploration and Visualization

84

Self Service and Ad Hoc Capabilities

83

Intelligent Alerts and Notifications

83

Advanced Analytics and Data Science

83

Dashboard

82

Metadata Management

82

Spatial Analysis

82

BI Security

82

Operational Reporting Capabilities

81

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of IT Administration

85

Availability and Quality of Training

85

Ease of Implementation

84

Ease of Data Integration

82

Vendor Support

82

Product Strategy and Rate of Improvement

82

Quality of Features

82

Ease of Customization

79

Business Value Created

79

Breadth of Features

77

ThoughtSpot Reviews

Elpida D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Simple and reliable data intelligence software

Likeliness to Recommend

10 /10

What differentiates ThoughtSpot from other similar products?

I enjoy it do much using it because it is not technical, I don't use SQL or formulas everything works without coding.

What is your favorite aspect of this product?

Even with large datasets the results load quickly, this helps us during meetings when we need answers very fast.

What do you dislike most about this product?

Searching us not perfect because sometimes it misunderstood the questions.

What recommendations would you give to someone considering this product?

I recommend it teams that don't want to write code to build reports.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Boyan V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Smart data intelligence software.

Likeliness to Recommend

8 /10

What differentiates ThoughtSpot from other similar products?

ThoughtSpot often shows simple text along with charts that explain key insights and this helped our team who didn't want to read visuals.

What is your favorite aspect of this product?

My favorite aspect is it's Natural language, it works well and understands questions in plain English.

What do you dislike most about this product?

ThoughtSpot doesn't clean or transform messy data , I still used other tools to prepare data.

What recommendations would you give to someone considering this product?

I recommend it to anyone with large datasets and need fast exploration it is very good at it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Briony F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Quick Insights for Sustainability Analysis

Likeliness to Recommend

8 /10

What differentiates ThoughtSpot from other similar products?

ThoughtSpot makes it easy to explore data without building complex dashboards first. That’s useful when sustainability questions change often.

What is your favorite aspect of this product?

The ability to ask quick questions and get answers immediately. It helps validate assumptions before sharing insights with stakeholders.

What do you dislike most about this product?

Some advanced sustainability calculations still need to be handled outside the tool. ThoughtSpot works best for exploration rather than complex modeling.

What recommendations would you give to someone considering this product?

Make sure sustainability metrics are well defined before loading data. Clean definitions lead to much more useful results.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Caring

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