What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer ONE Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer ONE.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Respectful
- Acts with Integrity
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
Video Conferencing
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Instant Messaging
Audio Controls
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Remote Monitoring and Management
Translation missing: en.product_page.ratings.score 9.0
View TeamViewer ONE in this category (opens in a new tab)
Remote Support
Translation missing: en.product_page.ratings.score 8.9
View TeamViewer ONE in this category (opens in a new tab)
Enterprise Mobility Management
Translation missing: en.product_page.ratings.score 8.3
View TeamViewer ONE in this category (opens in a new tab)
TeamViewer ONE Screenshots
TeamViewer ONE Downloads
TeamViewer ONE Videos
TeamViewer ONE
See what's New in TeamViewer Remote
Digital Transformation in F1: Inside the Mercedes-AMG PETRONAS Factory
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2026
Favorite with remote support and control
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kirti A.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2026
A VC tool everybody should use.
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
It works seamlessly across Windows, macOS, Linux, iOS and Android without complex setup.
What is your favorite aspect of this product?
It combines reliable cross platform connections with robust security and ease of use.
What do you dislike most about this product?
If the network fluctuates, it gets stuck.
What recommendations would you give to someone considering this product?
Anyone from any industry can use it, it's best for connecting with employees.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Saves Time
Cons
- Less Efficient Service
- Vendor's Interest First
Sunny K.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2025
Feature Rich and Reliable
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer Remote stands out from similar products with its broad device compatibility, strong enterprise-grade security, global reliability, and advanced features like unattended access & integrations.
What is your favorite aspect of this product?
My favorite aspect of TeamViewer Remote is its ability to connect seamlessly across almost any device or platform, with strong security and reliable performance, it just works whether you’re supporting a PC, mobile, or even IoT device.
What do you dislike most about this product?
Another big drawback is that performance can suffer in low-bandwidth or high-latency networks - lag, delays, or screen stutters become noticeable.
What recommendations would you give to someone considering this product?
I’d recommend trying the free trial first, checking if its features match your needs, and comparing plans carefully.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
