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Stripe Payments Logo Award Winner Product Badge
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Stripe

Stripe Payments

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Stripe Payments
9.0 /10

What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details


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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

90

E-Commerce Integration

89

Security

89

Mobile Payments

89

Recurring Payments

88

Customer Support

86

Multi Currency

86

Digital Wallet Integration

86

POS Verification

86

Reporting Analytics

85

POS Integration

85

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of Data Integration

87

Business Value Created

87

Breadth of Features

86

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of IT Administration

84

Vendor Support

82

Ease of Customization

81

Availability and Quality of Training

80

Stripe Payments Reviews

Ryoko W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Has many security measures

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

I like Stripe because I consider that it has many security measures in place to avoid being a victim of scams of some kind. Stripe Radar is effective in minimizing possible cases of theft and even more so now when cyber scams are very fashionable. The system seems fast and very easy to use so that anyone can quickly learn how it works and implement it immediately. The Technical Service is attentive to resolve doubts and concerns of any situation that may arise in a transaction.

What is your favorite aspect of this product?

It is very good for serving customers who have to make a payment with their credit or debit cards. The system has to be attended in several languages ​​and that facilitates the speed in solving problems. For new ventures I think it is excellent because you have the ability to quickly access to make your sales quickly. I find the commissions very friendly for clients and more so for those who are just starting out. I also like that I can keep track of my transactions so I don't have any problems.

What do you dislike most about this product?

The system from time to time detects fraudulent situations that are not processed and this causes the processes and orders to be delayed since the procedure to validate a transaction is usually slow since it involves bank validation. Sometimes I've had to spend weeks waiting for a payment to be released after the bank has made inquiries.

What recommendations would you give to someone considering this product?

I recommend Stripe Payments for its quick enablement. Nowadays it is necessary to have access to tools that are easily accessible and that do not represent an installation problem. The people I work with have felt very good about using this software as it is very fast to make payments and that is what people are looking for today. It is undoubtedly very beneficial for the new businesses that are emerging.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Fernando P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Invoices are easy to generate and customizables.

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

I would say the interface is really user-friendly, and you have the option to perform tests on test environments for learning purposes.

What is your favorite aspect of this product?

Security, I see people trust it.

What do you dislike most about this product?

When you schedule a cancellation at the end of the billing period can be a guaranty it will cancel. If the client modifies the subscription from the product user interface the cancellation is overridden causing additional charges after a customer asked for cancellation.

What recommendations would you give to someone considering this product?

The user interface is very intuitive, you won't spend a lot on training to get familiar with it.

Pros

  • Reliable
  • Trustworthy
  • Client Friendly Policies
  • Fair

Aiko Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Low commissions and good security: Stripe

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Perhaps the feature that most sets it apart from other applications on the market is that you can have variety in payment processing. The system processes cryptocurrencies and various currencies, so there is no limit to accept payments from taxpayers. Invoices can be used as a guarantee of transactions with total normality and so that consumers can even keep a record of their payment. Your reports seem very good to me and they show enough information to understand the origin of the payments.

What is your favorite aspect of this product?

Tracking the origin of payments is my favorite function, and the best thing is that everything is registered in the finances so it can be very rigorous in terms of monitoring, in addition Stripe has a fraud detection system that has helped me protect to my account from possible fraud situations. Keeping the accounts with Stripe has been a success for us, since we have control of everything that enters the company, and the reports and billing records provide strong support before any meeting or audit.

What do you dislike most about this product?

It is excellent that the system allows the entry of cryptocurrencies, however, I would propose to have a system that allows regulating the use of them to process payments. This would serve to provide more security to users and to better manage the accounting systems of businesses. In addition, it would seem good to me to increase the amount of cryptocurrencies available.

What recommendations would you give to someone considering this product?

It seems to me a good platform, not only to start in the world of digital payments, taking into account that it is very easy to handle and you do not have to hire third parties to install it, but on the other hand the platform offers very good commissions so that finances are not compromised in the payment system, on the contrary, having so many forms of payment that ensures a greater number of possibilities to make any business grow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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