What is Stripe Payments?
Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Stripe Payments?
Pros
- Reliable
- Security Protects
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credit Card Processing
E-Commerce Integration
Mobile Payments
Security
Recurring Payments
Digital Wallet Integration
Customer Support
Multi Currency
Reporting Analytics
POS Verification
POS Integration
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Customization
Availability and Quality of Training
Stripe Payments Reviews
Cherlyn C.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2023
Industry Standard And Robust, But At A High Cost.
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
Stripe Payments is basically the industry standard and every single payment processing software will integrate with it. It's a lot less strict than Paypal, and doesn't freeze your account as much as Paypal does.
What is your favorite aspect of this product?
It's very easy to charge anyone and integrate any cart to Stripe.
What do you dislike most about this product?
High cost. That's my main gripe. International charges to foreign customers cost more. I wish there was a good alternative to Stripe at this point. It really could be lower and I must have paid Stripe thousands. For what I use it for, since I use a cart and other payment systems outside of Stripe I really don't think there's a lot of value here.
What recommendations would you give to someone considering this product?
Go for it, it's the industry standard. But be prepared to pay the fees for international processing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Pedro C.
- Role: Public Sector
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Apr 2023
Easy to use and great cost.
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
I think that the biggest difference is the customer service. Whenever we needed Stripe's help, it was there.
What is your favorite aspect of this product?
Easy usability.
What do you dislike most about this product?
Lack of different payment methods.
What recommendations would you give to someone considering this product?
It is an awesome product and it delivers what it promises.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Pedro T.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Simple and efficient way to manage payments
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
The ease of inserting new subscriptions, as well as the possibility of adding Metadata, helps keep payments up to date, considering product or market particularities.
What is your favorite aspect of this product?
It is an extremely secure product, where we have never had any problems, managing almost 1500 customers with recurring payments. Easy implementation and learning for new team members. A complete solution that helps our team of developers, support and finance.
What do you dislike most about this product?
The interface is not always the most intuitive and many times, important data is lost amid so much information. In addition, we need to complement the use of the platform with other options on the market, as we use billing methods not supported by the product.
What recommendations would you give to someone considering this product?
If your company offers a recurring platform or service, this is undoubtedly an excellent option for managing subscriptions and recurring billing. I recommend evaluating better if they need to use payment methods that go beyond the credit card, such as invoices or bank transfers, since the product does not support any of them.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
