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Staffbase Logo Award Winner Product Badge
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Staffbase

Staffbase

Composite Score
8.7 /10
CX Score
9.2 /10
Category
Staffbase
8.7 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
2% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Pulse Surveys

88

Rewards Recognition

87

Newsletter Creation

86

Employee Directory

86

Instant Messaging

86

Intranet

85

Emergency Notification

84

Mobile

84

Single Sign-On (SSO)

83

Surveys and Polling

82

Application Integration

82

Vendor Capability Ratings

Average 85

Vendor Support

88

Quality of Features

87

Ease of Data Integration

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

Ease of Implementation

84

Availability and Quality of Training

83

Ease of IT Administration

83

Business Value Created

82

Ease of Customization

80

Staffbase Reviews

Vicente C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

An invaluable ally for internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

What truly sets Staffbase apart is its focus on inclusivity. It allows all team members, regardless of their role or location, to access information and be part of the conversation. In a world where remote work has become the norm, this feature has become especially valuable. Additionally, its interface is quite user-friendly, making it easy for even the least tech-savvy to adapt quickly.

What is your favorite aspect of this product?

One of the things I like most is the granularity in audience segmentation. We can target specific messages to different groups, ensuring that communication is relevant and timely. This feature has translated into greater engagement and a sense of belonging among team members.

What do you dislike most about this product?

However, not everything is perfect. I'm a little less enthusiastic about some of the integration options that could be improved. While Staffbase has a good range of tools, there are a few we'd like to see more connected to make our workflow even easier.

What recommendations would you give to someone considering this product?

Despite this minor drawback, I highly recommend Staffbase to any organization looking to improve its internal communication. Its favorable features, focus on collaboration, and accessibility for all employees make it an effective and essential tool in today's business environment.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Marina L.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A Powerful Employees Communication Tool

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

For employees communications, Staffbase is not only easy to use, it ensures secure communications making it the very best.

What is your favorite aspect of this product?

I like the fast, effective, and also very secure team communications. Thanks to communications, teams are always connected making teamwork easy.

What do you dislike most about this product?

Well, there hasn't been dislikes yet. It has worked well

What recommendations would you give to someone considering this product?

For seamless team communications, you can never go wrong with Staffbase

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Peter O.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Staffbase is easy, affordable and scalable

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Both mobile and desktop app of the solution can be branded with our own brands that makes the using of the staffbase more whitelebelled than any other solution in the past

What is your favorite aspect of this product?

My favorite aspect is the team collaboration feature which makes it easy to issue communications amongst team from the single dashboard of the staffbase software, drag and drop email designer makes emailing employees with professional emails straightforward

What do you dislike most about this product?

Sharing files within the solution can be challenging whereby the whole process is too slow to complete and often can fail and templates customisation feature is often unresponsive

What recommendations would you give to someone considering this product?

Staffbase makes communication with team and employees

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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