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Staffbase

Staffbase

Composite Score
8.8 /10
CX Score
9.3 /10
Category
Staffbase
8.8 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 84

Rewards Recognition

87

Mobile

86

Employee Directory

86

Pulse Surveys

86

Newsletter Creation

86

Intranet

85

Instant Messaging

85

Emergency Notification

85

Single Sign-On (SSO)

85

Application Integration

83

Surveys and Polling

83

Vendor Capability Ratings

Average 85

Vendor Support

89

Ease of Data Integration

88

Quality of Features

87

Product Strategy and Rate of Improvement

86

Breadth of Features

86

Usability and Intuitiveness

85

Ease of Implementation

85

Business Value Created

84

Ease of IT Administration

83

Ease of Customization

83

Availability and Quality of Training

83

Staffbase Reviews

Gilberto L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Leading platform for internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

What sets Staffbase apart from other similar platforms is its focus on user experience. The platform has been designed with the real needs of companies in mind and has been optimized to ensure a fluid and satisfactory experience for users. This platform has a wide range of features that make it the leading platform for internal communication.

What is your favorite aspect of this product?

I like this excellent platform for its ability to integrate all the functions that a company needs in a single platform. From internal communication to task management and team collaboration, Staffbase does it all efficiently and effectively. In addition, the platform is very intuitive and does not require advanced technical knowledge to be able to use it. It has a clean and attractive design that makes navigation and searching for information easy.

What do you dislike most about this product?

Everything this platform offers is wonderful, there is nothing I don't like about it. From creating custom content to managing tasks and integrating with other business tools, Staffbase offers everything you need to keep your team informed and engaged.

What recommendations would you give to someone considering this product?

I recommend this platform because it is a complete and effective solution to improve internal communication in any company. With features such as instant messaging, creating surveys and the ability to customize content, Staffbase adapts to the specific needs of each organization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Sushmita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Robust employee communications platform

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

Staffbase distinguishes itself with its truly mobile-first approach to employee communications. Their ability to reach non-desk workers is exceptional, and the branded employee app feature really helps with adoption. The multi-channel publishing system makes content management much simpler than with other platforms.

What is your favorite aspect of this product?

My favorite aspect is the employee app's user experience - it's clean, intuitive, and feels like a consumer app rather than corporate software.

What do you dislike most about this product?

The content creation tools, while functional, could be more flexible for complex layouts. The analytics dashboard provides basic metrics but could offer deeper insights into engagement patterns.

What recommendations would you give to someone considering this product?

First determine your must-have features and start with those - don't try to implement everything at once. Focus on getting your frontline workers onboarded early as they're often the hardest to reach. Take time to plan your content strategy and governance structure.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Eric R.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

More fluid communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

I would highlight that, in addition to its functions, the tool allows professionals to give their opinion through surveys, which, although it may seem simple, also allows for different points of view. It also integrates well with tools already used in the company, allowing for more accurate and faster analysis.

What is your favorite aspect of this product?

The ability to centralize communications makes it a tool that I like, because while the tool improves communication with the entire company, it is possible to create communication channels to personalize the news or information that you want to give to each department. Furthermore, it is not complicated, and depending on how familiar you are with this tool, it can be highly useful

What do you dislike most about this product?

The cost is something to consider with this tool, but in general, the features can be commensurate with the benefits.

What recommendations would you give to someone considering this product?

It should be noted that, based on the different communication tools, keeping the team on this system can be a challenge, so those who work with it must always keep the platform active.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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