This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Cisco Systems

Splunk SOAR

Composite Score

8.3 /10

CX Score

8.7 /10

37 Reviews Write a Review

What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact
Contract Negotiation

Latest Award, 2025

2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

9 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact

2023

7 Top Rated Capabilities

3 Top Rated Features

2023

Product Impact

2022

3 Top Rated Capabilities

0 Top Rated Features

2022

Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Saves Time
Altruistic
Generous Negotitation

Feature Ratings

Average 84

Capable of Use Case Development

Orchestrate & Automate

Playbooks/Runbooks and Workflow Builder

Dashboards

Integration with IR Management

Team Collaboration

Data Model

Case Management

Integration Capabilities

Management and Sharing of Intelligence

Automated Phishing Handling

Vendor Capability Ratings

Average 86

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Splunk SOAR Reviews

Role: Consultant
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2024

Streamlined Incident Response and Automation

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Rickey B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Splunk is the terror of malware

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

It is very versatile and has a wide spectrum of recognition of new malware that infects devices and systems, I think it is the most up-to-date in the industry, we have tested several of its type to protect networks and I think it is the one that offers the best performance.

What is your favorite aspect of this product?

My favourite aspect of the software is that it has a very easy-to-use system sequence, since you make the purchase with the vendors, there is a lot of support to install and resolve your doubts, it is very easy for a common person without knowledge in it to generate the setup , the composition of the control panel is easy to use and captures or warns malware in advance, it is a program that offers a complete protection environment.

What do you dislike most about this product?

Only one factor is that it does not have a responsive system for all cell phones, in the most recent versions of iPhones there is incompatibility, in fact either the full screen is not visible or there are problems when looking for necessary options to review the environment on occasions when that you are out of office.

What recommendations would you give to someone considering this product?

I think it is the most complete environment with my team, I certainly recommend using it, it is a program that I believe has an affordable value for any company.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

NILESH K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

ALL IN ONE SECURITY FEATURES

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

Automatic feature. Instant support

What is your favorite aspect of this product?

Automation

What do you dislike most about this product?

Something lag issue.

What recommendations would you give to someone considering this product?

Best soar tools for beginners

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Latest Research

Splunk SOAR

What is Splunk SOAR?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Splunk SOAR Ratings

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Splunk SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Dashboards Create multiple, custom dashboards tailored to different teams.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Data Model Flexible data model that supports bespoke indicators. Associations can be formed between different objects, e.g. between threat actors and their capabililities.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Splunk SOAR Reviews

Streamlined Incident Response and Automation

Likeliness to Recommend

Pros

Rickey B.

Splunk is the terror of malware

Likeliness to Recommend

Pros

NILESH K.

ALL IN ONE SECURITY FEATURES

Likeliness to Recommend

Pros

Most Popular Splunk SOAR Comparisons

Tines

Swimlane

Google Security Operations

Cortex XSOAR

Sumo Logic Cloud SOAR

FortiSOAR

Schedule Your Call

Feature Ratings

Capable of Use Case Development

Orchestrate & Automate

Playbooks/Runbooks and Workflow Builder

Dashboards

Integration with IR Management

Team Collaboration

Data Model

Case Management

Integration Capabilities

Management and Sharing of Intelligence

Automated Phishing Handling

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement