What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Time & Expense Tracking
Resource Management
Budget Management
Reporting
Dependency and Milestone Tracking
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Translation missing: en.product_page.ratings.score 9.1
View Smartsheet in this category (opens in a new tab)
Project Portfolio Management - Midmarket
Translation missing: en.product_page.ratings.score 9.1
View Smartsheet in this category (opens in a new tab)
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Nilesh K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
A great combination of powerful tools and spreads
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Thing that differentiates smartsheet is it has so many powerful tools which can be easily used in traditional spreadsheet.
What is your favorite aspect of this product?
My favourite aspect about smartsheet is that it is basically a powerful tools combined with spreadsheet which takes it on another level.
What do you dislike most about this product?
The only thing i dislike about smartsheet is that because of so many tools it becomes difficult for new user to start with.
What recommendations would you give to someone considering this product?
I recommend that first assess your need and choose because smartsheet has powerful tools which can become burden if not able to use. I also recommend to watch tutorials for easy start
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Osama B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Perfect tool for all Project needs
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet allows me to automate part of my work and customize processes as needed. It is also very helpfull to receive/request information and keep an organized dataset that can be shared with all teamembers.
What is your favorite aspect of this product?
Smartsheet is a really great tool to use for when you want to collaborate with others who need to see the same info. They can then update and the updates are done in real-time. We have been using it for a number of years now and every year it gets better and better with added features to make our collaboration that much easier.
What do you dislike most about this product?
I would welcome more opportunities for branding and customization, particularly in form design. Additionally, I would like the ability to share entire folders with individuals, rather than just the full environment or specific sheets.
What recommendations would you give to someone considering this product?
Highly recommended tool for all Project needs
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Gary W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Fantastic product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The platform includes powerful automation features
What is your favorite aspect of this product?
The platform’s ability to adapt to various workflows and project management needs
What do you dislike most about this product?
The number of pre-built templates is not as extensive as some other tools,
What recommendations would you give to someone considering this product?
Its flexibility is great, but it's important to ensure it fits your specific use case.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
