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Smart CPQ

Composite Score

7.3 /10

CX Score

7.6 /10

25 Reviews Write a Review

What is Smart CPQ?

Smart CPQ streamlines configuration, pricing, and quoting so sales teams deliver fast, accurate, AI‑driven quotes. Reduce errors, shorten sales cycles, and boost productivity with automated workflows, guided selling, and real‑time pricing intelligence.

Company Details

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Awards & Recognition

Smart CPQ won the following awards in the Configure, Price, Quote category

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0 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

Smart CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smart CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smart CPQ?

3% Negative

9% Neutral

88% Positive

Pros

Enables Productivity
Trustworthy
Respectful
Generous Negotitation

Feature Ratings

Average 71

Product and Service Configuration

Multi Currency

Catalog Management

Rules Engine

Renewal Management

Reporting and Analytics

Discounting Management

Workflow & Approvals

Guided Selling

Quote Development and Administration

Visual Configuration

Vendor Capability Ratings

Average 72

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Smart CPQ Reviews

Rajesh W.

Role: Information Technology
Industry: Chemicals
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Flexible solution to accomplish business needs

Likeliness to Recommend

8 /10

What differentiates Smart CPQ from other similar products?

Native Integration with PROS suite

What is your favorite aspect of this product?

Configuration process & easy to handle cart

What do you dislike most about this product?

License cost

What recommendations would you give to someone considering this product?

Good fit for chemical industry wherever some configuration requirements are there..

Pros

Respectful
Security Protects
Continually Improving Product
Efficient Service

Role: Consultant
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rahul B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Highly customisable product

Likeliness to Recommend

7 /10

What differentiates Smart CPQ from other similar products?

PROS Smart CPQ is highly configurable according to the requirements of end users/clients. It enables sales reps to maximize the usage of tool rather than doing things on Excel or other manual spreadsheets.

What is your favorite aspect of this product?

Flexibility and competitiveness with other tools out there.

What do you dislike most about this product?

Tool feels a bit complicated to handle for initial period if there are lots of customisation

What recommendations would you give to someone considering this product?

If your business scenario requires lots of customisation and out of box functionalities and cannot be implemented simply with the standard functionality of CPQ then PROS Smart CPQ is the perfect candidate.

Pros

Helps Innovate
Reliable
Unique Features
Effective Service

Latest Research

Smart CPQ

What is Smart CPQ?

Company Details

Need Assistance?

Awards & Recognition

Smart CPQ Ratings

83 Likeliness to Recommend

92 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Smart CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Smart CPQ Reviews

Rajesh W.

Flexible solution to accomplish business needs

Likeliness to Recommend

Pros

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Rahul B.

Highly customisable product

Likeliness to Recommend

Pros

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Feature Ratings

Product and Service Configuration

Multi Currency

Catalog Management

Rules Engine

Renewal Management

Reporting and Analytics

Discounting Management

Workflow & Approvals

Guided Selling

Quote Development and Administration

Visual Configuration

Vendor Capability Ratings

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Availability and Quality of Training