What is SimpleTexting?
SimpleTexting is an way to send messages to customers, employees, or anyone else you need to reach. This user-friendly platform lets your team take advantage of the power of SMS. Provide customer service, text message to large groups at once, survey your employees, host sweepstakes, create automated drip campaigns and more. Start and scale your SMS efforts with our flexible pricing plans designed for businesses of all sizes. You can even manage your campaigns on-the-go with our app for iOS and Android.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
80 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SimpleTexting?
Pros
- Helps Innovate
- Trustworthy
- Client Friendly Policies
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Text Messaging
Communication Archive
Opt-in
Mobile Payments
Surveys Feedback
Application Integration
Social Media Marketing Management
Mobile Marketing Management
Loyalty Promotions Management
Marketing Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Vendor Support
Ease of Customization
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
SimpleTexting Reviews
Natalie M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
A great alternative to keep SMS marketing
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
Simple text messages help us close the communication gap with the efficiency that we needed between certain departments, it is a great way to improve your reach, they are also constantly updated and adjusted to maintain compliance and make sure every message is delivered, The segmentation options allow us a quick response and a simple information collection, they also have excellent customer service when questions arise, it has allowed me to communicate quickly and easily with my clients in a clearly challenging time, the platform is very easy to use and the short code they use is very memorable to customers.
What is your favorite aspect of this product?
I love to send text messages to everyone at once without everyone seeing each other's name or phone response, I also like text programming and list management simplify and simplify multichannel communications, I also like ease of the app on their phone to send text messages and the prompt response from the customer service, it has been outstanding and they are very receptive to suggestions for improvements, they offer a simple pricing structure that is easy to understand and very affordable, it is a Very interesting tool to carry out marketing campaigns through text messages.
What do you dislike most about this product?
The mobile app gets a few bugs from time to time, and I wish the amount of credits were more substantial or the character limit increased.
What recommendations would you give to someone considering this product?
It is ideal to launch all kinds of advertising campaigns, through text messages, it is a great product for the price and offers incredible support, without any doubt, I recommend that you use this great tool.
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Respectful