SignRequest Customer Reviews 2025 | Electronic Signature

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SignRequest

Composite Score

7.5 /10

CX Score

7.6 /10

64 Reviews Write a Review

What is SignRequest?

SignRequest offers secure and legally binding digital e-signatures. Send and sign your contracts within minutes, without the hassle of having to print, sign and scan. Wherever you are. Free and no credit card required. With over 300.000 satisfied users and millions of documents sent in over 26 countries, SignRequest is the secure, legally binding and affordable e-signature solution for you.

Company Details

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Awards & Recognition

SignRequest won the following awards in the Electronic Signature category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

4 Top Rated Features

2022

2021 Data Quadrant Champion

2021

SignRequest Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SignRequest.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SignRequest?

0% Negative

11% Neutral

89% Positive

Pros

Reliable
Performance Enhancing
Fair
Enables Productivity

Feature Ratings

Average 86

E-Signatures

Digital Signature

Security

Audit Trail

Mobile

User-Friendly

Workflow

Third-Party Integration

Notifications

Regulatory Compliance

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Vendor Support

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

SignRequest Videos

SignRequest Reviews

Ardelle O.

Role: Operations
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2020

Easy to use

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

How easy it is to use.

What do you dislike most about this product?

Files take too slow to upload sometimes.

Pros

Efficient Service
Effective Service
Respectful
Helps Innovate

Skyler H.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Easy to use at a good price!

Likeliness to Recommend

10 /10

What differentiates SignRequest from other similar products?

More simple for client use. With other sign request, there tends to be more complicated steps. With sign request, it is short sweet and to the point. Clients have given us compliments about using such an easy to work system.

What is your favorite aspect of this product?

My favorite aspect would be how easy it is to use. You set up the boxes in the required field and send it off. There are no extra steps, or delays with it.

What do you dislike most about this product?

The lack of security. If for some reason you send it to the wrong email address, there is no going back. I think being able to add something simple like a pin to be able to open the sign request email is something that can go a long way.

What recommendations would you give to someone considering this product?

Use it 100%, just make sure to double check where you're sending it to, along with the documents attached. This is more of a human error, but sign request doesn't have much to help reduce the risk of human error.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rachelle L.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

Great features and the easiest to use!

Likeliness to Recommend

10 /10

What differentiates SignRequest from other similar products?

Very user friendly, easy, fast.

What is your favorite aspect of this product?

The ease of using it.

What do you dislike most about this product?

Not applicable.

What recommendations would you give to someone considering this product?

Go for it. Easiest e-sign site you'll find.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Latest Research

SignRequest

What is SignRequest?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Champion

SignRequest Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love SignRequest?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

Audit Trail View all previous activity including any recent edits and user access.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SignRequest Videos

SignRequest Demo | How to sign online with SignRequest

How to send a document with SignRequest | Digitally Sign documents with our e-signature tool

SignRequest Reviews

Ardelle O.

Easy to use

Likeliness to Recommend

Pros

Skyler H.

Easy to use at a good price!

Likeliness to Recommend

Pros

Rachelle L.

Great features and the easiest to use!

Likeliness to Recommend

Pros

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Feature Ratings

E-Signatures

Digital Signature

Security

Audit Trail

Mobile

User-Friendly

Workflow

Third-Party Integration

Notifications

Regulatory Compliance

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Vendor Support

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training