What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Order Management
Content Management
Customer Order Portal
Catalog Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Ioannis N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
An amazing product only for passionate sellers
Likeliness to Recommend
What differentiates Shopify from other similar products?
Having been both customer and seller , I firmly believe the key component that differentiates shopify from its major competitors is that Shoplift gives you all you need to build and customise your own online store and promote your brand. The sheer amount of customisation is outstanding, contrary to the limitations you will find in other e-commerce giants
What is your favorite aspect of this product?
Hands down the customisation it offers
What do you dislike most about this product?
There are hidden costs here and there plus the fact that a store owner is 100% liable for the success of his store
What recommendations would you give to someone considering this product?
If you just want to sell products utilising the least amount of energy and do nothing more, there are maybe other options. If you are passionate about your store and the goods you sell, shopify is your best chance to forge an online store, make it mirror your passion and expand your customer base.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Kapil A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Easy, Clean to use but comes with a good cost
Likeliness to Recommend
What differentiates Shopify from other similar products?
The dashboard is clean, easy to understand, and customize. Easy plans, no confusion, moreover on how to get started with building a website. Super easy to engage with the dashboard. Availability of an app is also an add on. Launching od store will not take much time. Lots of FAQs and set up process available on internet as it is widely used platform over the globe. One more important things is excellent and quick customer support.
What is your favorite aspect of this product?
easy implementation of the site is the best feature. Its DIY in nature and comes very handy.
What do you dislike most about this product?
Very few free themes. Lots of paid apps and expensive themes. Order management could have been more easy. Heavy customizations might not work on shopify and vendors might switch to some other open source platforms like WordPress. Even if you can do customization, paid tools are very expensive. Customer support is only available on chats and mails and not on calls.
What recommendations would you give to someone considering this product?
Need more flexibility in changing mobile theme layout. Paid themes must have options to make mobile layout better.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Security Protects
Aditya R.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Dec 2021
Truly #1 eCommerce platform with loads of features
Likeliness to Recommend
What differentiates Shopify from other similar products?
Integration is super easy, eg: Google Ads and Facebook can be integrated into Shopify in less than 5 minutes. The feed management is easy to set up and customize. Data flow to Google Merchant Center from Shopify is seamless and almost effortless. I could create Facebook and Instagram shop in the very first attempt without having any technical issues.
What is your favorite aspect of this product?
Features and functionality and integration with Google Ads and Facebook/Instagram.
What do you dislike most about this product?
It's a premium product and comes with higher charges in comparison to other vendors.
What recommendations would you give to someone considering this product?
Not recommending it to someone who has just started their business. A business that has been for a while and wants to get more return on its investment with loads of features and wanted to expand should opt for Shopify.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
