What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Order Management
Content Management
Customer Order Portal
Catalog Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Akari E.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A USER FRIENDLY PLATFORM
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is a web application that facilitates you to organize your online store. It provides you a huge variety of themes. Shopify allows you to sell physical and digital goods. If you are familiar with HTML and CSS then you will be glad to know that it works on both.
What is your favorite aspect of this product?
This software is easy to use. It provides you templates that make your store unique and different. There are great marketing tools like custom gift cards, etc. The SEO features make this platform different from others. I can easily get my amounts as this platform provides me a secure payment gateway. It is SEO friendly and my products can undoubtedly get noble ranks. The loading speed is just amazing, and ecommerce made on it opens in seconds.
What do you dislike most about this product?
You cannot use third party payment gateway without paying transaction fees. I dislike when the content does not reformate after changing themes.
What recommendations would you give to someone considering this product?
There are many online stores, but choosing the right one for your business is difficult. If you are finding a platform to grow your market then I think Shopify is the right option for you.
Pros
- Respectful
- Continually Improving Product
- Reliable
- Performance Enhancing
Brett F.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Feb 2022
I love Shopify. It's the best there is.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify's platform is easy to use and the checkout process is the best there is. I would definitely recommend it.
What is your favorite aspect of this product?
I love not having to manage the checkout process. The product management is great. The servers are great.
What do you dislike most about this product?
I don't like that you are forced to add and pay for apps to get functionality that you need. Editing pages that aren't the home page gets difficult because the layout options are so limited without paying for apps.
What recommendations would you give to someone considering this product?
Definitely use Shopify.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samuel W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Electronic sales receipt efficiency
Likeliness to Recommend
What differentiates Shopify from other similar products?
The difference between this system and others is how simple it is from its platform to be able to manage the online store, from the cart to the billing systems, everything is fast, secure and understandable for even new users, so much so is the efficiency and the confidence that this tool has in the market that even has a free trial to use it and test its functionalities, it has interactive systems and its interface will be of great help for the first times of use thanks to its simple and powerful efficiency
What is your favorite aspect of this product?
I really like how interactive the tool is, and after that, the customization of the platform to adapt the store to our purpose as a brand is remarkable, it is a flexible tool from the first moment and the advice system is constant for some type of help, it is a tool that has been gaining the trust of users in recent years due to the growth of internet sales systems, being one of the fastest and most accessible
What do you dislike most about this product?
I have nothing negative to say about the tool, it is quite good and efficient, it has good functions and it is fast
What recommendations would you give to someone considering this product?
My recommendation is to use the free trial, to get to know it a little and later adapt it to your commercial systems, since it is one of the fastest and most reliable on the market for this type of tool.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
