What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Payment Processing
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Cortney H.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jun 2022
Easy to use and well known system
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is one of the most commonly used softwares for ecomm and easy to find information about best practices.
What is your favorite aspect of this product?
Easy to use and clear analytics.
What do you dislike most about this product?
When updates are needed they tend to be pushed to third party apps with a cost instead of an upgrade from Shopify.
What recommendations would you give to someone considering this product?
Definitely a good choice!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Romain O.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jun 2022
Excellent service overall.
Likeliness to Recommend
What differentiates Shopify from other similar products?
shopify stands out from the competition thanks to its simple and minimalist design and its ultra efficient training
What is your favorite aspect of this product?
what I like about shopify is the ease of integration of products
What do you dislike most about this product?
Their high commission needs to be reviewed.
What recommendations would you give to someone considering this product?
It is a very simple product especially for the novist and efficient in terms of pricing and profitability.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Niraj T.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Simplicity of Usage
Likeliness to Recommend
What differentiates Shopify from other similar products?
24/7 customer and technical support, marketing and discounts, Shopify app store.
What is your favorite aspect of this product?
Abandoned cart reminders.
What do you dislike most about this product?
Less customizability, it's not a content management system.
What recommendations would you give to someone considering this product?
It's secured and reliable, east to navigate with quick set-up, mobile friendly and has 24*7 customer support. One can give a thought of registering on Shopify.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
