What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceShopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Order Management
Content Management
Customer Order Portal
Catalog Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Rohan M.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2022
Great Ecommerce Platform
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify offers a free affiliate marketing software called "Dove tale" to their customers to use which is a huge benefit considering other platforms costs hundreds of dollars a month of use.
What is your favorite aspect of this product?
My favorite aspect about this product is that it is quiet beginner friendly, also we can easily start our ecommerce business without knowing how to code. It can be easily integrated into other software systems such as Klaviyo to directly allow our customers to shop our website through email links sent weekly.
What do you dislike most about this product?
The only thing which I dislike about Shopify is that we can't customize the "card" page unless we have a Shopify Plus subscription which is quite expensive. Also we need to use Stripe payment solution if we want to use Apple pay.
What recommendations would you give to someone considering this product?
I would recommend only 1 thing that anyone should make full use of their 14 days trial period, as during this time period every beginner needs to get familiar with the processes and management after the development of the Shopify store.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nathan B.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Jul 2022
Lots of great features, easy to use!
Likeliness to Recommend
What differentiates Shopify from other similar products?
It's very easy to set up and looks great
What is your favorite aspect of this product?
How easy and quick it was to set up
What do you dislike most about this product?
Some of the templates weren't set up for certain business models. But after some searching you can probably find one for any business model.
What recommendations would you give to someone considering this product?
It's very quick and easy to set up, I would reccomend for anyone getting into e-commerce!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Sami S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Easy to use and very important as a shop owner
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify allows you to have everything you need, from setting up your shop till shipping, packaging and invoicing, in one space. Its incredible
What is your favorite aspect of this product?
That it's extremely easy to use and even if you can't do something on your own, you can find articles and videos for that.
What do you dislike most about this product?
Pricing could be more affordable. Also i would like to see more shipping options and features.
What recommendations would you give to someone considering this product?
If you are a business owner you would definitely benefit from Shopify. Try it for sure
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
