What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Order Management
Content Management
Customer Order Portal
Catalog Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Good catalog with numerous sales possibilities
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Filippo S.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2023
Best in class online store builder
Likeliness to Recommend
What differentiates Shopify from other similar products?
Easy to use, expanding first-party features, thorough support, integration with marketing platforms
What is your favorite aspect of this product?
Code editor and metafields
What do you dislike most about this product?
Some features lack localization capabilities (eg email marketing)
What recommendations would you give to someone considering this product?
Take your time to develop the storefront and differentiate from a generic "shopify store", avoid the gimmicky apps, invest in product photography
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shailendra Kumar S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Feb 2023
Shopify Review
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify helps to build an online eCommerce website with all the functionalities including shopping cart, inventory, and payment. It makes sure that all these processes sync up well and work together flawlessly. It makes the payment process easy by just plugging and playing nearly any payment gateway
What is your favorite aspect of this product?
It offers support of 50 languages and has an integration of 70 payment gateways so it’s very easy for merchants to sell products globally
What do you dislike most about this product?
can not say anyting as it is the best
What recommendations would you give to someone considering this product?
Go for this software it has some unique feature in comparison to other ecommerce software
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
