What is ServiceNow Software Asset Management?
Software Asset Management runs on a single-architecture platform, enabling faster outcomes to slash spending and license compliance risks. ServiceNow Software Asset Management is the only SAM solution that operates on a single platform with a common service data model.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
3
Since last award
93 Plan to Renew
5
Since last award
79 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow Software Asset Management?
Pros
- Helps Innovate
- Reliable
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Software Inventory Management
License Optimization Insights
End to End Lifecycle Management
Integration with IT Systems
Cloud License Management
Contract Management
Decentralized Management
Advanced License Management
Audit Scheduling and Management
License Compliance Tracking
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Quality of Features
ServiceNow Software Asset Management Reviews
Shwetank S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Fabulous and top notch
Likeliness to Recommend
What differentiates ServiceNow Software Asset Management from other similar products?
One platform for everything,easy to report on assets and manage there life cycle
What is your favorite aspect of this product?
Improvements with each release makes it a top notch product
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Best in the market
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Rakesh P.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Apr 2024
ServiceNow's Dynamic Growth in SAM Area
Likeliness to Recommend
What differentiates ServiceNow Software Asset Management from other similar products?
Rapidly growing Software Asset Management solutions for medium/big size organizations. Competitors at ServiceNow have a lot more to offer in the software asset management space as of today, but... ServiceNow is doing a lot to address the functionality gap between the tools. With each release, ServiceNow adds new features e.g. enhanced Windows Server licensing based on the recently introduced changes by Microsoft, improved entitlement management modules and much more. Implementation of the tool can be quite a challenge - getting it up and running requires significant effort and expertise. Highly recommended tool.
What is your favorite aspect of this product?
Additional feature like license spend detection, license workbench, and all in one tool to manage SAM landscape along with ITSM process.
What do you dislike most about this product?
Software and Hardware Discovery.
What recommendations would you give to someone considering this product?
All features are available to help you achieve your SAM goals. It also provides a visually intuitive and insightful platform to gain insight into your subscriptions. It's a great tool for business process, you could automate tasks across several domains such as your customer service, your security, IT etc. It's sync is mail is perfect for the updates in real time and generation of reports is another feature which is really helpful for daily operations. Overall its cost effective SAM solution tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tahseen F.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Mar 2023
Impressive Management Tool I have ever used!
Likeliness to Recommend
What differentiates ServiceNow Software Asset Management from other similar products?
In my personal opinion and usage, I see the features and functionality are immensely benefiting to an IT team or organization. As part of my project & teams we use SNOW every now and then to record Incidents and use it effectively. I think the main key difference is the User Interface and how it can easily be embedded into the lives of every IT personnel.
What is your favorite aspect of this product?
To manage my work on day to day basis it works like a charm and whatever makes my job easy, I love those applications.
What do you dislike most about this product?
Well, I would say nothing so far that I have to complain about this product. It has been terrific since I have been using this application.
What recommendations would you give to someone considering this product?
If you want to make your complex management of Incidents raised in a software team, this would be the best solution there is in the market.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy