ServiceNow Asset Management

What differentiates ServiceNow Asset Management from other similar products?

Asset Management automates your IT asset lifecycle. It tracks the financial, contractual and inventory details of hardware and devices – as well as non-IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, issue charge backs, and provision services.

What is your favorite aspect of this product?

1-Identify right price for assets. 2-Figure out the right place to sell and distribute assets to multiple offices. 3-Know the reorder point for assets.

What do you dislike most about this product?

All the features make this product good to go and for new person to learn about its implementation.Cant find any issue with it.

What recommendations would you give to someone considering this product?

Accurate assets data – the asset data will be highly accurate with the most recent physical state available for each asset.To succeed in asset management, you need to be confident in your abilities. Evaluate the options, make a decision, take action - it's no good second-guessing yourself.

What differentiates ServiceNow Asset Management from other similar products?

Asset management is key component for any organization. There are multiple software & Tools available in market but when we talk about complete solution ServiceNow is the one. Having thousands of assets in company SN Asset Management made is very easy to manage. Reports can we be customized as per requirement and dashboard can be created to make information more visible

What is your favorite aspect of this product?

Customized dashboards, reports and bulk data import and export made life very easy to mange thousands of assets easily.

What do you dislike most about this product?

To be honest there is nothing to dislike about this. Well user interface is something you can say that it can be better but rest is fine.

What recommendations would you give to someone considering this product?

Systematic approach is always good to have in any organization. When you have thousands of assets you cannot track them manually so SN Asset management tool is quite effective for this. Reporting and dashboard make it for attractive for data clarity.

What differentiates ServiceNow Asset Management from other similar products?

It has a lovely dashboard that indicates how many tickets are still open, how much time is remaining, and how the team is doing. Above, you can see if someone is already working on a ticket, which is really useful. The knowledge base is also quite useful, although it's difficult to discover specific instructions in it. You used to have to total up the number of emailed quality checks in Excel, but now that you can generate a report, you can save yourself the work.

What is your favorite aspect of this product?

People who generate problems and those who handle occurrences should consider ServiceNow as a serious option. What I like about it is that there don't appear to be any constraints on how you may design the system to match your needs. The menu navigation and backend management are both excellent. When generating papers that clearly show the difference in skills, consistency in all workers' job outputs is essential. Furthermore, because the sales desk can handle routine operations as a flow, from product orders to restrictions and production data compilation, even new employees may rapidly master the workflow.

What do you dislike most about this product?

As is customary, ServiceNow's high flexibility is matched with significant complexity. The user interfaces are usually rather busy and already display a lot of information in the basic setup, which is only necessary in select cases, if at all.

What recommendations would you give to someone considering this product?

I feel it will help me manage the company's help desk. Professional incident management is unthinkable for a certain fraction of (internal) software users in the absence of tools such as ServiceNow. It is quite useful to be able to set distinct incident management groups and so guarantee that a ticket reaches the relevant contact person as quickly as feasible. Information may be networked between organizations and application files can be sent without the need for paper. The permission trail left by the superior is still visible on the screen.