What is Sendoso?
Connect and drive revenue with personalized gifts, branded swag, eGifts, virtual experiences & more. Sendoso helps companies stand out by giving them new ways to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sendoso?
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Gift Fulfillment and Delivery
Gift Acceptance/Exchange/Donation
Marketplace/Rewards Catalogue
Notifications/Alerts/Updates
Personal Messaging
Role-Based Access
Post-Gift Actions
Milestones/Calendar Tracking
Required Actions
Gift Tracking
Address Confirmation/Verification
Vendor Capability Ratings
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Sendoso Reviews
Oluwasewasimilara O.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2025
Strong Platform
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Sendoso differentiates itself from similar products by offering extensive integrations with over 30 platforms like Salesforce and HubSpot, enabling seamless automation of gifting workflows. It provides a wide variety of gifting options—including physical gifts, eGifts, branded merchandise, and virtual experiences—allowing businesses to tailor their campaigns. With a global fulfillment network, Sendoso supports international shipping for timely delivery worldwide.
What is your favorite aspect of this product?
My favorite aspect of Sendoso is its extensive integration capabilities, which allow it to seamlessly connect with major CRM and marketing platforms. This makes automating and managing personalized gifting campaigns easy and efficient, helping businesses deliver meaningful experiences at scale.
What do you dislike most about this product?
What I dislike most about Sendoso is that its pricing model for eGifts charges per send rather than per redemption, which can lead to higher costs if recipients don’t redeem their gifts promptly. Additionally, some users find the platform’s customization options and user interface could be more intuitive and flexible to better suit diverse campaign needs.
What recommendations would you give to someone considering this product?
If you’re considering Sendoso, I recommend evaluating your budget carefully, especially if you plan to use eGifts frequently, due to the pay-per-send pricing model. Take advantage of its extensive integrations to automate your gifting workflows and ensure it fits smoothly with your existing tools. Also, explore the variety of gift options to tailor your campaigns effectively. Finally, be prepared to invest some time in learning the platform’s interface and customization features to get the most out of your gifting programs.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Elizabeth A.
- Role: Operations
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
An awesome experience using Sendoso.
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Their service is top notch and affordable.
What is your favorite aspect of this product?
The interface is user friendly.
What do you dislike most about this product?
The speed is on an average.
What recommendations would you give to someone considering this product?
It is one of the best product and you will not regret using this product.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Christiana O.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2025
Powerful Gifting Platform That Boosts Engagement
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Sendoso stands out for its wide range of gifting options, global delivery capabilities, and seamless integrations with CRM and marketing automation tools, enabling personalized, trackable, and scalable gifting campaigns.
What is your favorite aspect of this product?
My favorite aspect of Sendoso is its ability to send highly personalized gifts at scale while tracking recipient engagement, making outreach both thoughtful and measurable.
What do you dislike most about this product?
What I dislike most about Sendoso is that international shipping can be slow and costly, which sometimes affects the timeliness of campaigns.
What recommendations would you give to someone considering this product?
I’d recommend planning campaigns well in advance to account for shipping times and exploring Sendoso’s integrations to fully automate and streamline your gifting process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy