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SAP CPQ Logo
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SAP

SAP CPQ

Composite Score
7.1 /10
CX Score
7.0 /10
Category
SAP CPQ
7.1 /10

What is SAP CPQ?

Maximize every sales opportunity with intelligent selling and deliver results with an intuitive configuration process across every sales channel. Build, optimize, and create buyer-friendly quotes and proposals with the SAP CPQ solution. Eliminate quote errors and empower your sellers to easily configure complex product offerings with optimized prices and branded proposals

Company Details


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Awards & Recognition

SAP CPQ won the following awards in the Configure, Price, Quote category

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SAP CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

3
Since last award

97 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP CPQ?

6% Negative
8% Neutral
86% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Appreciates Incumbent Status
  • Altruistic

Feature Ratings

Average 80

Product and Service Configuration

89

Catalog Management

82

Quote Development and Administration

82

Rules Engine

82

Renewal Management

79

Visual Configuration

79

Mobile

78

Discounting Management

77

Multi Currency

77

Workflow & Approvals

77

Application Integration

76

Vendor Capability Ratings

Average 78

Ease of Implementation

86

Ease of Customization

83

Quality of Features

80

Ease of IT Administration

80

Business Value Created

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Breadth of Features

77

Usability and Intuitiveness

75

Ease of Data Integration

74

Vendor Support

72

SAP CPQ Reviews

Prithvi R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Limited Out-of-The-Box Functionalities

Likeliness to Recommend

8 /10

What differentiates SAP CPQ from other similar products?

Seamless SAP Integration: Integrates smoothly with SAP ERP, S/4HANA, and Commerce Cloud for real-time synchronization and unified management. Advanced Customization: Extensive scripting and API capabilities allow for highly tailored workflows and configurations. Global Support: Handles multi-language and multi-currency environments, making it ideal for global enterprises.

What is your favorite aspect of this product?

Robust scripting capabilities using IronPython, which allows for deep customization and automation of complex configuration, pricing, and quoting processes, enabling businesses to tailor the solution precisely to their unique needs.

What do you dislike most about this product?

Using Knockout.js in SAP CPQ responsive templates is its performance limitations with huge data and complex data bindings

What recommendations would you give to someone considering this product?

1. Invest in Training: Ensure your team is well-trained, especially in scripting and SAP integrations, to fully leverage SAP CPQ's capabilities. 2. Plan for Integration: Carefully plan and execute integrations with existing SAP systems to ensure seamless data flow and avoid potential integration issues. 3. Start with a Pilot: Consider starting with a pilot project to understand the setup and customization requirements before a full-scale implementation.

Pros

  • Unique Features
  • Continually Improving Product
  • Generous Negotitation
  • Helps Innovate

Cons

  • Security Frustrates
  • Wastes Time
  • Less Reliable

Jeffry S.

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Extremely powerful and easy to implement

Likeliness to Recommend

10 /10

What differentiates SAP CPQ from other similar products?

The ease of implementation and the power of customization to fit specific market segment / product needs.

What is your favorite aspect of this product?

The fact that I could create the system, attend training, and have a fully functioning CPQ system up and running in 90 days. Granted, we broke the mold on this - but we did it and it was incredibly successful.

What do you dislike most about this product?

Nothing I can think off right off the bat.

What recommendations would you give to someone considering this product?

In terms of recommendations, I would highly suggest anyone to understand how data moves through your operation at a very granular level and have this written down in a "data map" before you think about developing a CPQ system and ensure this is driven and managed by SALES and not by IT.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Manish K.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Amazing tool for the Quotes and Licensing

Likeliness to Recommend

6 /10

What differentiates SAP CPQ from other similar products?

A designed way architectured tool that really helped our Sales team to negotiate on the SAP licenses and able to save too much cost for our lisence since we are the user of SAP products. It really provides the great interface to see the quotes, license fees in clean format, which i see missing from many other vendor products. The vendor support is amazing. Approval workflow works in amazing way

What is your favorite aspect of this product?

These are some feature which i really likes and quite useful in SUSE:- 1.Intelligent product configuration prevents invalid combinations, reducing errors 2.Automated pricing ensures consistency across discounts, margins, and contracts 3.Seamless integration with SAP S/4HANA and SAP Sales Cloud 4.Faster quote generation improves sales productivity and customer experience

What do you dislike most about this product?

There are few dislikes as well:- 1.Steep learning curve for configuration and pricing rules 2.UI feels outdated compared to modern CPQ tools 3.Complex implementation requiring skilled resources and time

What recommendations would you give to someone considering this product?

I would recommend on my personal experience that start with clear pricing rules, invest in skilled implementation, align with SAP S/4HANA and plan integrations early to maximize value and scalability

Pros

  • Helps Innovate
  • Altruistic
  • Client's Interest First
  • Performance Enhancing

Cons

  • Security Frustrates

Most Popular SAP CPQ Comparisons

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