What is SAP Commerce Cloud?
SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Commerce Cloud?
Pros
- Helps Innovate
- Effective Service
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Customer Order Portal
Order Management
Reporting and Analytics
Integrated Search
Payment Processing
Content Management
Content Localization
Microsite Management
Predictive Recommendations
Retargeting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
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SAP Commerce Cloud Reviews
Chandra m.
- Role: Consultant
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2022
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
The structure of the software is user friendly. Also, its compatibility with excel is good.
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Expensive for small-scale companies, Required good knowledge to handle the product
What recommendations would you give to someone considering this product?
The structure of the software is user friendly. Also, its compatibility with excel is good. SAP Commerce Cloud is based on open-source technologies and so is always up to date with technology
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Caring
Yash S.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: Initial Implementation
Submitted Jun 2022
Multiple things management & a must for business
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
It has a unique and user friendly interphase Also it can be used to do multitasking as well as can manage multiple things Special feature get updated time to time and ready to upgrade
What is your favorite aspect of this product?
Multiple things management , like purchase management , data management and last but not the least data integrity is the main thing I like the most
What do you dislike most about this product?
Not sure about dislike but sometimes it get stucked and take more time to process data
What recommendations would you give to someone considering this product?
It is the best software which every business needs to manage and process their data, purchases and many more.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Hasanali S.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jun 2022
Like to reviews on sap
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
Along with SAP Marketing Cloud, SAP Sales Cloud, SAP Service Cloud and SAP Customer Data Cloud solutions, it comprises an integral system for marketing.
What is your favorite aspect of this product?
It record all data and easy to get every data of of batch activity form any place with help of internet.
What do you dislike most about this product?
Nothing is there to dislike about this product.
What recommendations would you give to someone considering this product?
I will like to give to use it…
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
