What is Sana Commerce?
Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sana Commerce?
Pros
- Reliable
- Respectful
- Generous Negotitation
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ERP Integration
Multi-Storefront
Multi-Language Support
Content Localization
Shopping Cart Management
Catalog Management
Content Management
Order Management
Guided Selling
Payment Processing
Reporting and Analytics
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Ease of Customization
Sana Commerce Reviews
Sjoerd V.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2021
Sana has a great integration with SAP, but pricey
Likeliness to Recommend
What differentiates Sana Commerce from other similar products?
The smooth ERP SAP integration
What is your favorite aspect of this product?
That Sana is IN our SAP software, not an additional tool.
What do you dislike most about this product?
Content creation is difficult on the frontend. Including product descriptions and it can't handle product versions.
What recommendations would you give to someone considering this product?
If you business rules are complicated with pricelists, stock, materials and you need an integrated solutions with SAP - this is what you are looking for.
Pros
- Respectful
- Transparent
- Friendly Negotiation
- Reliable
Madelyne V.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2021
All the integration you need for SAP ERP
Likeliness to Recommend
What differentiates Sana Commerce from other similar products?
It's integrated with your ERP. It is on constant sync with your data and when you have a pretty big portfolio, it's extremely useful as you don't have to manually syncronize warehouse count with a spreasheet and so on.
What is your favorite aspect of this product?
It's easy to use and they provide you access to Sana University, an online course for you to take to learn all features for Sana admins. Their support team is attentive and try to provide you with different solutions for a problem in case it's needed.
What do you dislike most about this product?
It should have training and support mostly on other languages. I had no problem because I speak english but for other companies, the full access to Sana knowledge can be limited. They do have a growing team on Colombia (I'm located in Latin America) that would help you through all the process and they are great people!
What recommendations would you give to someone considering this product?
You need to have a project program for this as it not only involves IT department but all departments. You will need to prepare to contact your vendor so they can provide you with information and so on. The most taxing part of this project is organizing the catalog and reviewing each product title, descriptions and images (those are the most basic fields that you will be updating). You must inform your ERP partner of this too as they can provide with support regarding server configuration of the ERP to external users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jose Manuel B.
- Role: Consultant
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2021
Very robust product, but lack of innovation
Likeliness to Recommend
What differentiates Sana Commerce from other similar products?
Catalog Management Content Management
What is your favorite aspect of this product?
Ease of ERP integration
What do you dislike most about this product?
Lack of innovation
What recommendations would you give to someone considering this product?
Contact Sana to setup a POC and check if it fits your bussiness
Pros
- Appreciates Incumbent Status
- Effective Service
- Caring
- Generous Negotitation
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Performance Enhancing
