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SAMU Logo
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Atoll Technologies Plc

SAMU

Composite Score
7.6 /10
CX Score
7.8 /10
Category
SAMU
7.6 /10

What is SAMU?

SAMU is a next-gen EA tool that is seamlessly designed to deliver continuous and ongoing architecture transformation through its flexibility and robust feature-set, derived from real-life practical experiences. SAMU generates compelling diagrams about EA and provides the right platform to plan changes and assess their impact on your enterprise architecture.

Company Details


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Awards & Recognition

SAMU won the following awards in the Enterprise Architecture category

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SAMU Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAMU.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAMU?

0% Negative
0% Neutral
100% Positive

Pros

  • Efficient Service
  • Includes Product Enhancements
  • Helps Innovate
  • Respectful

Feature Ratings

Average 77

Collaboration

84

Centralized Architecture Repository

82

Business Process Modeling

77

Analytics and Reporting

76

Architecture Governance

75

Integration and Data Ingestion

75

Application Portfolio Management

75

Impact and Dependency Analysis

50

Technology Portfolio Management

50

Business Capability Modeling

50

Architecture Modeling and Visualization

50

Vendor Capability Ratings

Average 83

Vendor Support

89

Business Value Created

85

Availability and Quality of Training

84

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

83

Ease of Data Integration

82

Quality of Features

81

Ease of Implementation

81

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

SAMU Videos

SAMU Reviews

Pierre P.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Very accomodating and wide if mastered well.

Likeliness to Recommend

10 /10

What differentiates SAMU from other similar products?

Samu is unique in its capability to assign one for one the repository with the graphical representation. It is designed to ensure data quality while still letting create graphical representations with lots of graphical features if managed properly. It differenciates from tools like Archi by its capability to create a structured data repository, which is important if you want to give contribution accesses not only to architects. And it differenciates from tools like MEGA by its ease of access and configuration.

What is your favorite aspect of this product?

Samu has a very intuitive UI for the end users (contributors and read only users), especially on the data repository side : preconfigured filters are awesome with the ability to have a parameter ; the fact that you can configure the columns on the repository and apply filters and ordering ; the very detailed user rights configuration. It is great that all the complexity of such a tool is only handled by administrators and lets a great experience for end users.

What do you dislike most about this product?

I think some features are a bit clunky : the search engine (should ignore diacretics, difference between serching "user" and "management" or "user management") ; the graphical features (moving icons on a report, selecting arrows, etc.) While administrating the tool, it is sometimes hard to debug.

What recommendations would you give to someone considering this product?

If you are looking to store architectural data in a structured data model and want to keep the hand on the data model to let it evolve etc, it is a very good product.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harangozó L.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Innovative, Informative, and Customizable

Likeliness to Recommend

8 /10

What differentiates SAMU from other similar products?

Its innovative features can provide an advantage, especially for those who appreciate modern, informative tools.

What is your favorite aspect of this product?

My favorite aspect of SAMU is its high level of customization, which allows me to tailor the software precisely to my team’s needs. Additionally, the intuitive user interface makes it easy for everyone to use, reducing training time and increasing productivity. The comprehensive analytics and reporting features also provide valuable insights that help improve our decision-making processes.

What do you dislike most about this product?

Some advanced features could benefit from clearer documentation or more in-depth tutorials to help users fully utilize the software’s potential.

What recommendations would you give to someone considering this product?

I would recommend thoroughly assessing your specific needs before implementing the product to ensure it aligns well with your business goals. Take advantage of any available training and support resources to get the most out of the software. Also, plan for enough time during the initial setup and customization phase, as this will help you avoid potential delays and maximize the benefits of the product.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Client's Interest First
  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2025

Stable, difficult to create selections and reports

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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