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Samsara Logo Award Winner Product Badge
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Samsara Inc

Samsara

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Samsara
8.9 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

2% Negative
11% Neutral
87% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 86

GPS Tracking

92

Vehicle Management

87

Asset Management

87

Driver Management

86

Dispatch Management

83

Fuel Management

82

Fleet Maintenance

82

Cargo Management

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

85

Breadth of Features

85

Ease of Implementation

84

Quality of Features

82

Ease of Data Integration

82

Business Value Created

82

Ease of IT Administration

81

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Samsara Screenshots

Samsara Videos

Samsara Reviews

MANJIT K.

  • Role: Vendor Management
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Great system, constantly evolving to improve

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The tracking and behavioral coaching is much better than alternatives when looking in real time. The community within Samsara and how customers can interact with each other is what makes it different than others.

What is your favorite aspect of this product?

collaboration with the Samsara team - a really evolutionary platform that’s built around customer needs.

What do you dislike most about this product?

the older version was better than the newer one

What recommendations would you give to someone considering this product?

evolutionary platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dai'Ja I.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

OVERALL GREAT SOFTWARE NEEDS A TAD BIT OF UPDATES

Likeliness to Recommend

7 /10

What differentiates Samsara from other similar products?

Everything is in house operations instead of 3rd party being involved.

What is your favorite aspect of this product?

The ability to pull multiple videos at once and the ability to see the exact longitude and latitude location of the drivers.

What do you dislike most about this product?

That the side camera view is only for 2 days and then it deletes. making it unavailable even though there was footage recorded.

What recommendations would you give to someone considering this product?

I would highly recommend the red-eye camera system so that the night time video footage is clear and visible.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Jennifer G.

  • Role: Operations
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Pretty Great Product

Likeliness to Recommend

7 /10

What differentiates Samsara from other similar products?

I like that we have both the driver's logs and the video recording system available in the same product, our company used to use two separate entities for these functions and having them together eases use.

What is your favorite aspect of this product?

I enjoy how easy it is to search for drivers and to immediately see where they are on the map, I am happy with how easy it is to request video.

What do you dislike most about this product?

We rarely have side cameras available for the full day we are supposed to, sometimes we search for something that happened yesterday and there is already no side cameras available. If we start a ticket we just get told the same line of "the footage overwrites" but it is overwriting too quickly to be useful.

What recommendations would you give to someone considering this product?

Make use of all the training materials they have available, there are a lot of benefits that may not be obvious.

Pros

  • Continually Improving Product
  • Respectful
  • Trustworthy
  • Fair

Cons

  • Less Reliable

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