What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSamsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Samsara.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
1
Since last award
99 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Respectful
- Helps Innovate
- Acts with Integrity
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Asset Management
Driver Management
Vehicle Management
Fleet Maintenance
Cargo Management
Fuel Management
Dispatch Management
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Vendor Support
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Samsara Screenshots
Samsara Videos
Samsara Coaching
Samsara Driver App
Samsara Fleet Summary
Safety Inbox
Video Retrieval
Samsara Reviews
Sulaiman S.
- Role: Finance
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jun 2025
Samsara ELD software is an excellent choice!
Likeliness to Recommend
What differentiates Samsara from other similar products?
The costs of the software.
What is your favorite aspect of this product?
24-hour monitoring
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
This technology is a must have for any company working in the Transportation industry.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tod R.
- Role: Operations
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jun 2025
Good product, poor customer connections.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Poor relationship with customers.
What is your favorite aspect of this product?
Dashcam quality of footage
What do you dislike most about this product?
Comparability and installation is getting more challenging and sometimes difficult. No longer a simple plug n play.
What recommendations would you give to someone considering this product?
Test other options available from other companies.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Client Friendly Policies
Cons
- Less Effective Service
- Less Caring
- Less Efficient Service
Thomas B S.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Sep 2024
Lots of features and details PLUS dashcams
Likeliness to Recommend
What differentiates Samsara from other similar products?
The integration of additional ODBII/engine information (fuel levels, engine codes, mileage, etc...) along with interior/exterior dashcams and driver prompts if they are not doing their job right (hard breaking, distracted driving, etc...)
What is your favorite aspect of this product?
The ability to turn on/off the driver audio prompts per driver. (Bug the bad drivers & leave the good drivers alone... LOL)
What do you dislike most about this product?
As with any good dashcam install, you've got to run the cables in a managed way behind the roof liner & through the dash... But that's not unique to Samsara.
What recommendations would you give to someone considering this product?
If you're looking for a completely connected solution that gives you more than just GPS data or more than just dashcam images, this one will serve you well!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing