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Samsara Logo Award Winner Product Badge
Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Samsara
8.9 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

2% Negative
11% Neutral
87% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 86

GPS Tracking

92

Vehicle Management

87

Asset Management

87

Driver Management

86

Dispatch Management

83

Fuel Management

82

Fleet Maintenance

82

Cargo Management

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

85

Breadth of Features

85

Ease of Implementation

84

Quality of Features

82

Ease of Data Integration

82

Business Value Created

82

Ease of IT Administration

81

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Samsara Screenshots

Samsara Videos

Samsara Reviews

David S.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Great product, and excellent customer support

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The multiple solutions that Samsara can provide makes a difference.

What is your favorite aspect of this product?

Utilizing the driver safety scores and be able to configure them to fit our organization.

What do you dislike most about this product?

Some of the data is not always correct. When you compare data to other areas in the system you will find discrepancies.

What recommendations would you give to someone considering this product?

It is a great product, with excellent customer support. They continue to add new features but customization for your organization may not be a priority.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring
  • Role: Operations
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Great product for fleet. Very easy to navigate

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Phil D.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great ease of use and constant improvement

Likeliness to Recommend

9 /10

What differentiates Samsara from other similar products?

It has a great UI and is easy to learn and use, along with their consistent improvement implementation has kept us with Samsara.

What is your favorite aspect of this product?

It's ease of use.

What do you dislike most about this product?

It could improve with interfacing with more fuel vendors and also improve it's maintenance features.

What recommendations would you give to someone considering this product?

Try it out first on one unit and negotiate a buyout of your current telematics through a unique contract.

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Most Popular Samsara Comparisons

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