What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
2
Since last award
99 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Security Protects
- Helps Innovate
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Vehicle Management
Asset Management
Driver Management
Dispatch Management
Fuel Management
Fleet Maintenance
Cargo Management
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Samsara Screenshots
Samsara Videos
Samsara Intelligence: AI to Keep the World Running
Customer Spotlight: Mohawk Industries
Customer Spotlight: The City of New Orleans EMS
Safety on the Road with Samsara AI Insights
What Drivers Love About Samsara
Customer Spotlight: Rasmussen Group
Samsara Coaching
Samsara Driver App
Samsara Fleet Summary
Safety Inbox
Video Retrieval
Samsara Reviews
Tod R.
- Role: Operations
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jun 2025
Good product, poor customer connections.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Poor relationship with customers.
What is your favorite aspect of this product?
Dashcam quality of footage
What do you dislike most about this product?
Comparability and installation is getting more challenging and sometimes difficult. No longer a simple plug n play.
What recommendations would you give to someone considering this product?
Test other options available from other companies.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Client Friendly Policies
Cons
- Less Effective Service
- Less Caring
- Less Efficient Service
Christy M.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Dec 2023
Fantastic Product, Easy to Use
Likeliness to Recommend
What differentiates Samsara from other similar products?
The app driven platform. If the tablet goes down, a driver can connect their phone to the gateway and continue to have ELD service.
What is your favorite aspect of this product?
The immediate response to the system to update for drivers and operations.
What do you dislike most about this product?
I have not found anything that I do not like about the product.
What recommendations would you give to someone considering this product?
To talk to other customers and see what they are using, how they are using it, and what products worked best to hel;p make the implementation go smoothly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
HARMANPREET K.
- Role: Human Resources
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
EASY TO USE
Likeliness to Recommend
What differentiates Samsara from other similar products?
EASY TO USE AND FACED THE TECHNICAL ISSUES VERY RARE.
What is your favorite aspect of this product?
TRACKING AND UPLOADING DOCS FROM THE DRIVER.
What do you dislike most about this product?
EVERYTHING IS OK.
What recommendations would you give to someone considering this product?
I'LL HIGHLY RECCOMEND THEM.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing