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Samsara Logo Award Winner Product Badge
Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Samsara
8.9 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

2% Negative
6% Neutral
92% Positive

Pros

  • Transparent
  • Reliable
  • Includes Product Enhancements
  • Helps Innovate

Feature Ratings

Average 85

GPS Tracking

91

Vehicle Management

85

Asset Management

85

Driver Management

85

Fleet Maintenance

82

Dispatch Management

81

Fuel Management

81

Cargo Management

79

Vendor Capability Ratings

Average 82

Breadth of Features

86

Usability and Intuitiveness

84

Ease of Implementation

83

Business Value Created

83

Quality of Features

83

Ease of Data Integration

81

Vendor Support

81

Availability and Quality of Training

80

Ease of IT Administration

80

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Samsara Reviews

Corey M.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use platform for all different user types.

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

This product in my opinion is very user friendly and easy to use even if you are technically challenged. The dashboard is easy to use and navigate. The hardware is simple to install, and the app is simple and easy to use for drivers.

What is your favorite aspect of this product?

ease of use and installation/implementation.

What do you dislike most about this product?

I don't have any strong dislikes for this product.

What recommendations would you give to someone considering this product?

highly recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Friendly Negotiation
  • Role: Operations
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Great product for fleet. Very easy to navigate

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Phil D.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great ease of use and constant improvement

Likeliness to Recommend

9 /10

What differentiates Samsara from other similar products?

It has a great UI and is easy to learn and use, along with their consistent improvement implementation has kept us with Samsara.

What is your favorite aspect of this product?

It's ease of use.

What do you dislike most about this product?

It could improve with interfacing with more fuel vendors and also improve it's maintenance features.

What recommendations would you give to someone considering this product?

Try it out first on one unit and negotiate a buyout of your current telematics through a unique contract.

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Most Popular Samsara Comparisons

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