Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Sales Navigator Logo
Sales Navigator Logo
LinkedIn Corporation

Sales Navigator

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Sales Navigator
8.9 /10

What is Sales Navigator?

LinkedIn Sales Navigator, available for individuals or teams, is the best version of LinkedIn for sales professionals. Sales Navigator features a powerful set of search capabilities, improved visibility into extended networks, and personalized algorithms to help you reach the right decision maker.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Sales Navigator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sales Navigator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

92 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sales Navigator?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 85

Lead Profiles

90

Contact Database

89

List Building

89

Lead Mining

86

Data Enrichment

84

Website Form

83

Workflow Management

82

Reporting

81

CRM Integration

80

Vendor Capability Ratings

Average 82

Business Value Created

87

Ease of Implementation

86

Usability and Intuitiveness

85

Quality of Features

85

Ease of IT Administration

84

Breadth of Features

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

78

Ease of Customization

77

Sales Navigator Reviews

Jatin B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Fantastic Software For Sales Managers.

Likeliness to Recommend

8 /10

What differentiates Sales Navigator from other similar products?

Sales Navigator has a powerful search , I can filter leads by Industry, company size, seniority and it finds people i would never see with basic LinkedIn search.

What is your favorite aspect of this product?

My favorite aspect about it is it has real time lead recommendations, it suggests leads based on my saved preferences.

What do you dislike most about this product?

The price is very high compared to general LinkedIn plans .

What recommendations would you give to someone considering this product?

Turn off alerts you don't need otherwise your inbox will fill first.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Emmanuel I.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

A robust B2B prospecting database

Likeliness to Recommend

10 /10

What differentiates Sales Navigator from other similar products?

It has robust and direct access to an extensive B2B contact database powered by LinkedIn; with precision in targeting the right audience.

What is your favorite aspect of this product?

Dynamic suggestions and real time alert

What do you dislike most about this product?

The absence of built-in messaging to send follow-up messages

What recommendations would you give to someone considering this product?

It is a great B2B tool and ideal for lead generation.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Meshack Raphael S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

it is a Smart sales tool.

Likeliness to Recommend

10 /10

What differentiates Sales Navigator from other similar products?

Sales Navigator stands out due to its AI-powered lead recommendations, helping users target prospects more effectively. Its advanced filtering allows for precise searches, while real-time insights keep users informed about key industry trends. Unlike standard LinkedIn tools, Sales Navigator offers multi-touch engagement tracking, optimizing outreach strategies. With seamless CRM integration, it enhances workflow efficiency, making it a powerful tool for sales teams aiming for high conversions.

What is your favorite aspect of this product?

One of the most impressive aspects of Sales Navigator is its advanced lead targeting capabilities, allowing users to find and engage the most relevant prospects efficiently. Unlike basic LinkedIn searches, it offers **customized filters, enabling professionals to refine their outreach strategies. Additionally, its AI-powered insights provide real-time data on lead activities, ensuring sales teams interact strategically. The seamless CRM integration improves workflow by syncing key prospect interactions. Furthermore, multi-touch engagement tracking optimizes sales.

What do you dislike most about this product?

While Sales Navigator is a powerful tool for sales professionals, some aspects could be improved. Pricing can be a barrier for smaller businesses, limiting accessibility. Additionally, the learning curve for new users can be steep, requiring time to understand advanced features like lead filtering and CRM integration. Customization limitations in searches and outreach could be enhanced for a more tailored experience. Furthermore, deeper multi-channel integration, such as email syncing, would improve workflow efficiency.

What recommendations would you give to someone considering this product?

Sales Navigator is a powerful sales tool, but maximizing its potential requires strategic use. Start with a well-defined target audience**, utilizing advanced filtering to find the most relevant leads. Personalize outreach messages using AI-driven insights and engagement history to improve response rates. Integrating CRM syncing ensures efficient data management and workflow automation. Leverage multi-touch engagement tracking to monitor interactions and adjust strategies accordingly. Additionally, exploring team collaboration features enhances prospecting efficiency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171