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Ryver

Ryver

Composite Score
7.1 /10
CX Score
7.3 /10
Category
Ryver
7.1 /10

What is Ryver?

Ryver ("river") provides all of your team communications in one place: chats, posts, and files. Invite as many team members and guests as you need.

Company Details


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Ryver Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ryver.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ryver?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Feature Ratings

Average 82

Instant Messaging

90

Search

89

Integration With Productivity Tools

87

File Sharing Collaboration

85

Document Collaboration

81

Granular Access Management

80

Cross Platform Support

77

Notifications

75

Voice and Video Collaboration

47

Vendor Capability Ratings

Average 81

Ease of Customization

89

Business Value Created

87

Ease of Data Integration

87

Quality of Features

85

Ease of Implementation

81

Usability and Intuitiveness

80

Ease of IT Administration

80

Breadth of Features

76

Availability and Quality of Training

76

Vendor Support

75

Product Strategy and Rate of Improvement

72

Ryver Reviews

Samuel B.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Incredible security features

Likeliness to Recommend

9 /10

What differentiates Ryver from other similar products?

The level of security it offers to the data shared on its chats platform by its users.

What is your favorite aspect of this product?

It has an integration with Amazon’s AWS cloud services where it uses security features like 2-factor authentication which is required for Ryver employees to access the Virtual Private Cloud.  It also has the capability to organize specifically-focused conversations whereby it helps employees to focus on the most important topic of the conversation.

What do you dislike most about this product?

No dislikes so far.

What recommendations would you give to someone considering this product?

I would recommend anyone to considering the product to opt for the product because of the level of security it offers to data.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Michael G.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Ryver is easy to use.

Likeliness to Recommend

9 /10

What differentiates Ryver from other similar products?

The different channels that can be used.

What is your favorite aspect of this product?

Tasks that can be automated.

What do you dislike most about this product?

The platform works very well and has a good connection.

What recommendations would you give to someone considering this product?

You can work with chat in a fluid way and transmit without drops.

Pros

  • Reliable
  • Inspires Innovation
  • Respectful
  • Helps Innovate
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